Decision search
Your search has 54734 results
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North Northamptonshire Council (24 018 696)
Statement Closed after initial enquiries Child protection 23-Mar-2025
Summary: We will not investigate this complaint about the content of a report considered by a Child Protection Conference. This is because our intervention would achieve nothing significant.
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Statement Closed after initial enquiries Child protection 23-Mar-2025
Summary: We will not investigate this complaint about the actions of a social worker. This is because the complaint concerns actions which are not separable from those considered in court, which the law says we cannot investigate.
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City of Bradford Metropolitan District Council (24 018 043)
Statement Closed after initial enquiries School transport 23-Mar-2025
Summary: We will not investigate this complaint that the Council was at fault in refusing the complainant’s appeal for school transport for her son. There is insufficient evidence of fault on the Council’s part to warrant investigation.
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Buckinghamshire Council (24 020 586)
Statement Closed after initial enquiries School admissions 21-Mar-2025
Summary: We will not investigate this complaint about the arrangements made for Mr and Mrs X’s daughter to sit the secondary selection test. It is reasonable for Mr and Mrs X to use their right of appeal.
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London Borough of Tower Hamlets (24 021 552)
Statement Closed after initial enquiries Parking and other penalties 21-Mar-2025
Summary: We will not investigate this complaint about the Council allegedly issuing the complainant with an unjustified penalty charge notice for a parking contravention. This is because the recipient of such a notice has a right of appeal to a statutory tribunal. We consider it would be reasonable for the complainant to exercise this right and so we have no jurisdiction to investigate.
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Lancashire County Council (24 022 668)
Statement Closed after initial enquiries Other 21-Mar-2025
Summary: We will not investigate Mrs B’s complaint that she suffered injuries after tripping on a damaged pavement. This is because it is reasonable for Mrs B to take the Council to court.
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Crawley Borough Council (24 018 198)
Statement Closed after initial enquiries Other 21-Mar-2025
Summary: We will not investigate this complaint about the Council’s response to Mr X’s complaint. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. There is insufficient evidence of outstanding injustice to warrant an investigation.
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Kent County Council (24 018 564)
Statement Closed after initial enquiries Child protection 21-Mar-2025
Summary: We will not investigate this complaint about an assessment report produced by the Council in response to a safeguarding referral. This is because investigation would not achieve the outcome the complainant is seeking.
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Sheffield City Council (24 019 068)
Statement Closed after initial enquiries Other 21-Mar-2025
Summary: We will not investigate this complaint about a drug and alcohol support project working with the Council. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. There is no evidence the project was providing services in connection with personal care support services.
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Gateshead Metropolitan Borough Council (24 019 415)
Statement Closed after initial enquiries Other 21-Mar-2025
Summary: We will not investigate this complaint about the Council’s failure to take action against two of its tenants for anti-social behaviour since 2022. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mrs X could not have complained to us sooner. We cannot investigate complaints about the management of social housing tenancies by their landlords.