Decision search
Your search has 54734 results
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Derby City Council (24 017 882)
Statement Upheld Special educational needs 26-Mar-2025
Summary: We have upheld this complaint because the Council delayed carrying out an Education Health and Care (EHC) needs assessment for Mrs X’s child. The Council has agreed to resolve the complaint by offering to make a suitable payment to the complainant to remedy the injustice this caused. We cannot investigate the contents of the final EHC plan issued or the education in place. This is because Mrs X has used her right of appeal to a tribunal.
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London Borough of Wandsworth (24 022 490)
Statement Closed after initial enquiries Commercial and contracts 26-Mar-2025
Summary: We will not investigate Mr X’s complaint that the Council failed to comply with a previous decision made by this Office in 2005. This is because the complaint is late and there are no good reasons to exercise our discretion to investigate it now.
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North Northamptonshire Council (24 022 561)
Statement Closed after initial enquiries Highway repair and maintenance 26-Mar-2025
Summary: We will not investigate Mrs B’s complaint that her car was damaged by a pothole. This is because it is reasonable for Mrs B to pursue her compensation claim by taking the Council to court.
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London Borough of Hounslow (24 022 655)
Statement Closed after initial enquiries Council tax support 26-Mar-2025
Summary: We will not investigate this complaint about when the complainant became eligible to receive council tax support. This is because this decision carries a right of appeal to a statutory tribunal which it would be reasonable for the complainant to exercise. We have no jurisdiction to investigate in these circumstances.
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Royal Borough of Kensington & Chelsea (24 022 683)
Statement Closed after initial enquiries Homelessness 26-Mar-2025
Summary: We will not investigate this complaint about Ms X’s homelessness. It is appropriate for Ms X to continue using her legal review right.
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North East Lincolnshire Council (24 018 111)
Statement Closed after initial enquiries Child protection 26-Mar-2025
Summary: We cannot investigate this complaint about the Council’s actions in respect of Mr X and his children between 2021 and 2024. The matters he complained of are closely related to matters that were or could reasonably have been mentioned during family court proceedings. A legal bar prevents us investigating them. We cannot investigate how the Council dealt with Mr X’s complaint as it concerns matters we are legally prevented from investigating.
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Royal Borough of Kensington & Chelsea (24 018 142)
Statement Closed after initial enquiries Other 26-Mar-2025
Summary: We will not investigate Mr X’s complaint about fees the Council charged for a s106 legal agreement. There is not enough evidence of fault causing injustice.
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Sefton Metropolitan Borough Council (24 018 242)
Statement Closed after initial enquiries Residential care 26-Mar-2025
Summary: We will not investigate this complaint about adult safeguarding. It would be reasonable to allow the Council to conclude its safeguarding investigation.
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Westminster City Council (24 018 254)
Statement Closed after initial enquiries Parking and other penalties 26-Mar-2025
Summary: We will not investigate this complaint about enforcement agents clamping a vehicle the person says was displaying a Blue Badge. Further investigation would not lead to a different outcome as there is nothing more we could achieve.
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Test Valley Borough Council (24 018 279)
Statement Closed after initial enquiries Other 26-Mar-2025
Summary: We will not investigate this complaint about liability for business rates which the Council is seeking to recover from the complainant. The law prevents us from considering the conduct of the court action the Council took, it is not fault for the Council to recover rates in accordance with the Valuation Office Agency’s rates listing, and the complainant can reasonably take court action if he believes the Council’s demands are wrong.