Decision search
Your search has 54734 results
-
Lancashire County Council (24 016 435)
Statement Closed after initial enquiries Assessment and care plan 26-Mar-2025
Summary: We will not investigate this complaint about Mr Y’s discharge from hospital in 2020. There is insufficient evidence of fault by the Council in the contemporaneous records, to warrant investigation by the Ombudsman.
-
Statement Closed after initial enquiries Highway repair and maintenance 26-Mar-2025
Summary: We will not investigate this complaint about the Council’s response to Mrs X’s report of a defective road verge. If we were to investigate, it is unlikely we would find fault and we cannot achieve the outcome Mrs X is seeking.
-
Cheshire East Council (24 017 093)
Statement Closed after initial enquiries Enforcement 26-Mar-2025
Summary: We will not investigate this complaint that the Council has allowed a development which encroaches over and affects the complainants’ property. There is not enough evidence that fault by the Council has affected the planning outcome.
-
Statement Closed after initial enquiries Antisocial behaviour 26-Mar-2025
Summary: We will not investigate Ms X’s complaint about noise nuisance from a neighbour. There is insufficient evidence of fault to warrant an investigation.
-
Birmingham City Council (24 017 236)
Statement Closed after initial enquiries Allocations 26-Mar-2025
Summary: We will not investigate this complaint from Ms X about the Council’s refusal to accept Ms Z on its housing register. This is because there is insufficient evidence of fault by the Council to warrant investigating.
-
Hampshire County Council (24 017 432)
Statement Closed after initial enquiries Charging 26-Mar-2025
Summary: We will not investigate Mr X’s complaint about the Council delaying in issuing invoices for his father’s care and support and about not being told his father would be charged a contribution. This is because there is insufficient evidence of fault. In addition, the delay in completing the financial assessment did not cause any significant injustice.
-
Hertfordshire County Council (24 017 440)
Statement Upheld Disabled children 26-Mar-2025
Summary: We will not investigate this complaint about delay in carrying out a care assessment and meeting the needs of Ms X’s child. Doing so would be unlikely to lead to a different outcome from that already offered by the Council, and we could not recommend the Council does anything more than the assessment it has already offered.
-
Milton Keynes Council (24 017 747)
Statement Closed after initial enquiries Homelessness 26-Mar-2025
Summary: We cannot by law investigate this complaint about the Council’s decision to end its duty to provide the complainant with housing and seek her eviction from temporary accommodation. This is because the issued raised have been subject to legal proceedings in county court. We have not legal jurisdiction to investigate complaints in these circumstances.
-
Leeds City Council (24 017 761)
Statement Closed after initial enquiries Special educational needs 26-Mar-2025
Summary: We will not investigate this complaint about an alledged failure by the Council to provide the complainant’s daughter alternative education provision in 2023 which resulted in her incurring solicitors costs. This is because the complaint is late and it could and should have been brought to us much sooner. We therefore have no jurisdiction to investigate the issues raised.
-
Crawley Borough Council (24 017 841)
Statement Closed after initial enquiries Homelessness 26-Mar-2025
Summary: We will not investigate Mr X’s complaint about the suitability of his temporary accommodation. It is reasonable to expect Mr X to have used his court appeal rights.