Decision search
Your search has 54734 results
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Leeds City Council (24 017 711)
Statement Closed after initial enquiries Allocations 28-Mar-2025
Summary: We will not investigate Mr X’s complaint. The law prevents us investigating whether a Council contractor filmed Mr X. There is insufficient evidence of fault in the Council’s handling of Mr X’s housing application. Mr X can ask the Council to review his application if he believes the application should have higher priority.
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Nottingham City Council (24 017 902)
Statement Closed after initial enquiries Allocations 28-Mar-2025
Summary: We will not investigate this complaint about the suitability of an offer of housing. It is reasonable to expect Miss X to have continued using the Council’s review procedure.
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Tameside Metropolitan Borough Council (24 017 953)
Statement Closed after initial enquiries Special educational needs 28-Mar-2025
Summary: We will not investigate this complaint about the Education, Health and Care Plan (EHC Plan) process for the complainant’s child. If Mrs X is unhappy with the EHC Plan it is reasonable for her to appeal to the First-tier Tribunal (Special Educational Needs and Disability). An investigation by the Ombudsman would be unlikely to add anything to the Council’s complaint response or achieve a different outcome. The delay by the Council in issuing a final EHC Plan is not significant enough to warrant an investigation and we will not look at complaint handling in isolation.
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Havant Borough Council (24 022 751)
Statement Closed after initial enquiries Council tax 28-Mar-2025
Summary: We will not investigate Mr B’s complaint about his property’s council tax band. This is because we cannot investigate the decision made by the Valuation Office Agency.
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London Borough of Barking & Dagenham (24 022 849)
Statement Closed after initial enquiries Trees 28-Mar-2025
Summary: We cannot investigate Mr B’s complaint about the Council cutting down trees in his garden. This is because we cannot investigate complaints about the management of social housing by councils.
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Devon County Council (24 018 650)
Statement Closed after initial enquiries Highway repair and maintenance 28-Mar-2025
Summary: We will not investigate this complaint about highway maintenance because there is not enough evidence of fault to justify investigating.
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Bolsover District Council (24 019 770)
Statement Closed after initial enquiries Other 28-Mar-2025
Summary: We will not investigate Mr X’s complaint about a payment he made which he said was unaccounted for in an automatic payment machine. We would not be able to reach a conclusion about what had happened and therefore there is no worthwhile outcome we could achieve.
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Lancashire County Council (24 019 858)
Statement Closed after initial enquiries Looked after children 28-Mar-2025
Summary: We will not investigate this complaint about the Council’s actions in seeking a renewed passport for the child looked after by Mrs X. As it is always necessary to ensure a person meets the passport and entry requirements for an overseas destination before booking a holiday, investigation would be unlikely to lead to a finding that fault by the Council caused the claimed injustice.
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West Sussex County Council (24 020 127)
Statement Closed after initial enquiries Other 28-Mar-2025
Summary: We will not investigate this complaint about the Council’s refusal to allow Mr X to install an electrical supply underneath its footpath. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. It is unlikely we would find fault in the Council’s actions and in any case, we cannot achieve the outcome Mr X is seeking.
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Hinckley & Bosworth Borough Council (24 018 949)
Statement Closed after initial enquiries Councillor conduct and standards 28-Mar-2025
Summary: We will not investigate this complaint about standards committees because any injustice is not significant enough to justify our involvement and there is no worthwhile outcome achievable by our investigation.