Decision search
Your search has 55558 results
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Kent County Council (25 012 261)
Statement Upheld Fostering 09-Feb-2026
Summary: We have upheld Mrs X’s complaint about the Council’s delay in applying for a passport for a child she fosters. The Council have agreed to resolve the complaint by offering a suitable remedy.
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Essex County Council (25 012 424)
Statement Closed after initial enquiries Traffic management 09-Feb-2026
Summary: We will not investigate Mr X’s complaint about the Council’s handling of his request to reduce the speed limit and repairs to the road outside his home. There is not enough evidence of fault by the Council to justify our involvement.
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Statement Closed after initial enquiries Special educational needs 09-Feb-2026
Summary: We will not investigate this complaint about the Council’s complaint response to Mrs X. The Council has now responded at stage two, in line with an earlier recommendation by us, and there is no worthwhile outcome achievable by us investigating.
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London Borough of Tower Hamlets (25 012 662)
Statement Closed after initial enquiries Homelessness 09-Feb-2026
Summary: We will not investigate Ms X’s complaint about a homelessness application. It was reasonable for Ms X to ask for a statutory review and appeal to the County Court against the Council’s decision
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Halton Borough Council (25 013 938)
Statement Closed after initial enquiries Council tax 09-Feb-2026
Summary: We will not investigate this complaint about a council tax liability order. This is because we cannot investigate what happens in court. Part of Ms X’s complaint is late.
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Reigate & Banstead Borough Council (25 013 956)
Statement Closed after initial enquiries Council tax 09-Feb-2026
Summary: We will not investigate this complaint about a visit the Council made to Ms X’s home in relation to her council tax account. This is because an investigation would be unlikely to provide a worthwhile outcome for Ms X.
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East Sussex County Council (25 014 007)
Statement Closed after initial enquiries Traffic management 09-Feb-2026
Summary: We will not investigate this complaint about the consultation and implementation of a Traffic Management Order. This is because Mrs X has not suffered significant personal injustice. An investigation would also not achieve the outcome Mrs X wants.
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Oxford City Council (25 014 093)
Statement Upheld Refuse and recycling 09-Feb-2026
Summary: We will not investigate this complaint about delay in waste bin provision. We are satisfied with the actions the Council has taken in response to the complaint. It apologised and reminded staff to prioritise future cases where there is good reason. It is unlikely an Ombudsman investigation would achieve anything further.
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Warwickshire County Council (25 014 227)
Statement Closed after initial enquiries School transport 09-Feb-2026
Summary: We will not investigate Ms M complaint about school transport because there is not enough evidence of fault to justify investigation by us.
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South Kesteven District Council (25 014 581)
Statement Closed after initial enquiries Allocations 09-Feb-2026
Summary: We will not investigate Mr X’s complaint about the Council’s decision to cancel his housing register application. This is because his complaint is late and we have seen no good reason why he could not have come to us sooner.