Decision search
Your search has 54734 results
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Reading Borough Council (24 017 464)
Statement Closed after initial enquiries Planning applications 31-Mar-2025
Summary: We will not investigate Mr X’s complaint that the Council failed to address concerns raised about a neighbouring development. This is because there is not enough evidence of fault or injustice to justify investigating, and further investigation would not lead to a different outcome.
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London Borough of Southwark (24 017 553)
Statement Closed after initial enquiries Allocations 31-Mar-2025
Summary: We will not investigate this complaint the Council did not processed a housing register application. That is because the complaint is late.
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City of York Council (24 017 559)
Statement Closed after initial enquiries Trees 31-Mar-2025
Summary: We will not investigate this complaint about the Council charging the complainant for removing wood from his fallen tree from the highway. We cannot decide whether the Council is liable for the cost. This is a matter for the Council’s insurer or the courts. Also, we will not investigate a complaint that the Council has failed to provide information. It is reasonable to expect Mr X to complain to the Information Commissioner’s Office on this point.
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Northumberland County Council (24 017 641)
Statement Closed after initial enquiries Enforcement 31-Mar-2025
Summary: We will not investigate this complaint about how the Council dealt with a possible breach of planning control. This is because we are unlikely to find fault.
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Buckinghamshire Council (24 017 642)
Statement Upheld Special educational needs 31-Mar-2025
Summary: We upheld Miss X’s complaint about delays in the Education, Health and Care process regarding her child, Y. The Council agreed to resolve the complaint early by apologising to Miss X and paying her a symbolic payment to acknowledge the injustice caused.
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Suffolk County Council (24 017 663)
Statement Closed after initial enquiries Special educational needs 31-Mar-2025
Summary: We will not investigate this complaint about the Council failing to deliver provision in an Education, Health and Care Plan. The Council has offered a suitable remedy and an investigation by the Ombudsman would not lead to a different outcome.
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Buckinghamshire Council (24 017 867)
Statement Upheld Special educational needs 31-Mar-2025
Summary: We upheld Mrs X’s complaint about delays in the Education, Health and Care needs assessment regarding her child, Y. The Council agreed to resolve the complaint early by apologising to Mrs X and paying her a symbolic payment to acknowledge the injustice caused.
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Gloucestershire County Council (24 017 928)
Statement Upheld Special educational needs 31-Mar-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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London Borough of Enfield (24 023 063)
Statement Closed after initial enquiries Other 31-Mar-2025
Summary: We will not investigate Ms B’s complaint that her car was damaged by a pothole. This is because it is reasonable for Ms B to pursue her compensation claim at court.
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East Sussex County Council (24 023 097)
Statement Closed after initial enquiries Highway repair and maintenance 31-Mar-2025
Summary: We will not investigate Mr B’s complaint that his car was damaged due to the Council’s failure to maintain the highway. This is because it is reasonable for Mr B to put in a compensation claim, and if needed, take the Council to court.