Decision search
Your search has 53740 results
-
Lancaster City Council (25 004 904)
Statement Closed after initial enquiries Private housing 31-Aug-2025
Summary: We will not investigate this complaint about advice the complainant says the Council gave to his tenant. This is because there is insufficient evidence of fault by the Council.
-
Coventry City Council (25 004 995)
Statement Closed after initial enquiries Trading standards 31-Aug-2025
Summary: We will not investigate this complaint about the Council’s decision not to investigate Mrs Y’s complaint about trading standards enforcement. The complaint is late and there is no good reason why it could not have been made sooner.
-
Lancashire County Council (25 003 205)
Statement Upheld Special educational needs 31-Aug-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has offered an appropriate remedy for the injustice caused by the delay.
-
Leicester City Council (25 003 207)
Statement Closed after initial enquiries Special educational needs 31-Aug-2025
Summary: We will not investigate Ms M’s complaint about delay by the Council sending her daughter’s education, health and care (EHC) plan to her school, and a telephone conversation about the matter, because the injustice is not significant enough to justify our involvement.
-
Southend-on-Sea City Council (25 003 219)
Statement Upheld Special educational needs 31-Aug-2025
Summary: We will not investigate this complaint about the handling of Miss X’s request for an Education Health and Care needs assessment. This is because the Council has agreed a suitable remedy for the impact of its failures on Miss X and her son.
-
Stoke-on-Trent City Council (25 003 662)
Statement Closed after initial enquiries Other 31-Aug-2025
Summary: We will not investigate this complaint about the Council allegedly sharing Mr X’s personal and business information with a third party. The Information Commissioner is best placed to consider how the Council handled Mr X’s data, and the county court is best placed to consider his claim for compensation.
-
London Borough of Waltham Forest (25 005 986)
Statement Closed after initial enquiries Refuse and recycling 31-Aug-2025
Summary: We will not investigate this complaint about the Council’s refusal to collect Mrs X’s bin from her front garden unless they are presented next to her path on the property boundary. This is because there is insufficient evidence of fault, or to show the Council’s decision caused Mrs X significant injustice.
-
Kent County Council (25 006 271)
Statement Closed after initial enquiries Charging 31-Aug-2025
Summary: We will not investigate this complaint about the Council not completing agreed recommendations from our previous decision. That is because the complaint is late.
-
London Borough of Bexley (25 006 319)
Statement Closed after initial enquiries Council tax 31-Aug-2025
Summary: We will not investigate this complaint about the Council’s handling of Ms X’s council tax account. This is because there is insufficient evidence of fault to justify an investigation.
-
London Borough of Southwark (25 007 011)
Statement Closed after initial enquiries Child protection 31-Aug-2025
Summary: We will not investigate this complaint about the conduct of a Council social worker who is allocated to Miss X’s grandchildren. This is because we could not add anything further to the Council’s investigation. Other complaints by Miss X relate to court proceedings and the law prevents us from investigating these matters.