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Your search has 55414 results

  • Durham County Council (25 013 804)

    Statement Closed after initial enquiries Charging 21-Jan-2026

    Summary: We will not investigate Mrs Z’s complaint about the Council’s handling of her late husband’s care charges. There is not enough evidence of fault to justify investigation.

  • London Borough of Barnet (25 013 856)

    Statement Closed after initial enquiries Planning applications 21-Jan-2026

    Summary: We will not investigate Ms X’s complaint about how the council handled Community Infrastructure Levy charges. The matter has already been considered by the Court and is therefore out of our jurisdiction.

  • Nottinghamshire County Council (25 013 874)

    Statement Closed after initial enquiries Assessment and care plan 21-Jan-2026

    Summary: We will not investigate Mrs X’s complaint about how the Council completed a financial assessment with her late father, Mr Y. This is because the complaint is late, there is insufficient evidence of fault by the Council and so we would not be able to achieve the outcome she wants.

  • Royal Borough of Greenwich (25 013 994)

    Statement Closed after initial enquiries Parking and other penalties 21-Jan-2026

    Summary: We will not investigate this complaint about a Penalty Charge Notice because there is not enough evidence of fault to justify investigating.

  • Leicester City Council (25 014 062)

    Statement Closed after initial enquiries Council tax 21-Jan-2026

    Summary: We will not investigate Mrs X’s complaint about council tax liability because there is a right of appeal to a Valuation Tribunal. It is reasonable to expect her to use her appeal rights.

  • Essex County Council (25 014 896)

    Statement Upheld Special educational needs 21-Jan-2026

    Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.

  • Essex County Council (25 016 346)

    Statement Upheld Special educational needs 21-Jan-2026

    Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.

  • Essex County Council (25 016 538)

    Statement Upheld Special educational needs 21-Jan-2026

    Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.

  • City of Bradford Metropolitan District Council (25 016 689)

    Statement Closed after initial enquiries Charging 21-Jan-2026

    Summary: We will not investigate this complaint about the Council’s delay in completing its financial assessment and pursuing payment for Mrs Y’s home care charges. This is because any further investigation is unlikely to add anything to the Council’s own investigation and response. The Council has already reduced the care charges owed and taken action to improve so there is nothing more we could achieve by investigating further.

  • Harborough District Council (25 016 717)

    Statement Closed after initial enquiries Enforcement 21-Jan-2026

    Summary: We will not investigate Mrs X’s complaint about the Council’s decision to approve a planning application or its handling of alleged breaches of planning control. This is because there is insufficient evidence of fault by the Council and part of the complaint is late.

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