Decision search
Your search has 55054 results
-
Essex County Council (24 021 322)
Statement Closed after initial enquiries Special educational needs 05-May-2025
Summary: We will not investigate this complaint that the Council has failed to act to ensure that the complainant’s daughter’s special educational needs are met. There is insufficient evidence of fault on the Council’s part to warrant investigation, and it would be reasonable for the complainant to use her right to appeal to the First-tier Tribunal (Special Educational Needs and Disability) about the content of her daughter’s Education Health and Care plan.
-
London Borough of Camden (24 019 405)
Statement Closed after initial enquiries Homelessness 05-May-2025
Summary: We will not investigate this complaint about suitability the Council’s offer of interim and temporary accommodation under its homelessness duty. The complainant has asked for a review of suitability under the s.202 review procedure and has further rights of appeal to the County Court.
-
Swindon Borough Council (24 019 645)
Statement Upheld Charging 05-May-2025
Summary: We will not investigate Miss X’s complaint about the Council failing to tell her of her son’s requirement to contribute towards the cost of his care. This is because there is insufficient evidence of fault. In addition, an investigation would not lead to any further findings or outcomes.
-
London Borough of Barking & Dagenham (24 019 806)
Statement Closed after initial enquiries Special educational needs 05-May-2025
Summary: We will not investigate Mrs X’s complaints about delays in the annual review of her child’s Education, Health and Care (EHC) Plan, the decision to name a specific school within the EHC Plan, or her concerns about the Council’s consultation with schools. This is because Mrs X had a right to appeal to a Tribunal and it was reasonable for her to use that right. For the remainder, an investigation is unlikely to achieve any additional outcome.
-
North Somerset Council (24 019 969)
Statement Closed after initial enquiries Parking and other penalties 05-May-2025
Summary: We will not investigate Mr X’s complaint about a Penalty Charge Notice for a bus lane contravention. This is because it was reasonable for Mr X to appeal the notice through the Traffic Enforcement Centre and the tribunal.
-
West Northamptonshire Council (24 020 017)
Statement Upheld Special educational needs 05-May-2025
Summary: We will not investigate Mrs X’s complaint about delays in producing an Education Health and Care Plan as the Council has agreed to a proportionate way to resolve the complaint.
-
Surrey County Council (24 020 347)
Statement Closed after initial enquiries Special educational needs 05-May-2025
Summary: We will not investigate this complaint that the complainant’s son was not provided with temporary washing aids. This is because there is insufficient evidence of fault.
-
Leeds City Council (24 020 997)
Statement Closed after initial enquiries Housing benefit and council tax benefit 05-May-2025
Summary: We will not investigate Mr X’s complaint about the Council’s handling of his housing benefit application. An investigation would be unlikely to achieve anything more.
-
Arun District Council (25 001 732)
Statement Closed after initial enquiries Parking and other penalties 05-May-2025
Summary: We will not investigate Mr B’s complaint that the Council wrongly issued him with a Penalty Charge Notice for an alleged parking contravention. This is because it is reasonable for Mr B to put in an appeal to the Traffic Penalty Tribunal.
-
Lincolnshire County Council (24 021 746)
Statement Closed after initial enquiries Other 05-May-2025
Summary: We will not investigate this complaint the Council shared confidential information with a venue. The complaint is best dealt with by the Information Commissioner’s Office.