Decision search
Your search has 54734 results
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Brighton & Hove City Council (24 019 902)
Statement Closed after initial enquiries Homelessness 14-Apr-2025
Summary: We will not investigate this complaint about the suitability of temporary accommodation offered by the Council in an out of area location. It was reasonable for Ms X to appeal against the decision to the court following the statutory review of suitability. We will not investigate her complaint about the Council’s assessment of her housing application. There is insufficient evidence of fault which would warrant an investigation.
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West Sussex County Council (24 019 948)
Statement Closed after initial enquiries School transport 14-Apr-2025
Summary: We will not investigate Mr X’s complaint about the conduct of a driver for his child, Y’s, home to school transport. This is because an investigation is unlikely to achieve any additional outcome.
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Three Rivers District Council (24 020 022)
Statement Closed after initial enquiries Other 14-Apr-2025
Summary: We will not investigate this complaint about the Council sharing personal data, a Council officer breaching the Equality Act 2010, and the Council’s failure to address the officer’s conduct. This is because the ICO is better placed to consider complaints about personal data handling, only the courts can decide if there has been a breach of the Equalities Act, there is insufficient evidence of Council fault, and we cannot investigate personnel issues. We cannot therefore achieve the result the complainant is seeking.
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Birmingham City Council (25 000 672)
Statement Closed after initial enquiries Highway repair and maintenance 14-Apr-2025
Summary: We will not investigate Mr B’s complaint that his car was damaged by a pothole. This is because it is reasonable for Mr B to take the Council to court.
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London Borough of Croydon (24 018 309)
Statement Closed after initial enquiries Other 14-Apr-2025
Summary: We will not investigate this complaint about the provision of housing for affordable housing on a development marketed as private open market housing only. This is because the complaint is made too late.
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Westminster City Council (24 020 876)
Statement Closed after initial enquiries Other 14-Apr-2025
Summary: We will not investigate Mr X’s complaint that the Council unlawfully processed and shared his personal data. This is because the Information Commissioner’s Office is better placed to consider this complaint. We will not investigate Mr X’s complaint about the Council’s complaint process because it does not meet the tests in our assessment code.
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Brighton & Hove City Council (24 020 464)
Statement Closed after initial enquiries Managing council tenancies 14-Apr-2025
Summary: We will not investigate this complaint about whistleblowing. It is appropriate for the complainant to escalate any concerns to the relevant prescribed body.
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London Borough of Tower Hamlets (24 020 603)
Statement Closed after initial enquiries Allocations 14-Apr-2025
Summary: We will not investigate this complaint about the complainant’s priority on the housing register. This is because there is insufficient evidence of fault by the Council.
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Lancashire County Council (24 020 621)
Statement Upheld Special educational needs 14-Apr-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Cambridgeshire County Council (24 020 681)
Statement Closed after initial enquiries Child protection 14-Apr-2025
Summary: We will not investigate this complaint about the Council’s involvement in the complainant’s child’s case. The matters are too closely connected to ongoing court proceedings.