Decision search
Your search has 54734 results
-
Bournemouth, Christchurch and Poole Council (24 020 939)
Statement Closed after initial enquiries Highway repair and maintenance 15-Apr-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision to install a crossing with a Belisha beacon outside his property. Further investigation would not lead to a different outcome.
-
Kent County Council (24 021 383)
Statement Closed after initial enquiries Transport 15-Apr-2025
Summary: We will not investigate this complaint about an unsuccessful application for a blue badge. This is because there is insufficient evidence of fault by the Council.
-
Birmingham City Council (24 021 412)
Statement Closed after initial enquiries Allocations 15-Apr-2025
Summary: We will not investigate this complaint about unsuccessful applications to the housing register. This is because there is insufficient evidence of fault by the Council.
-
Sandwell Metropolitan Borough Council (24 023 352)
Statement Closed after initial enquiries Planning applications 15-Apr-2025
Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because we are unlikely to find fault.
-
London Borough of Croydon (25 000 018)
Statement Closed after initial enquiries Council tax 15-Apr-2025
Summary: We will not investigate this complaint about Council tax liability and payments because the matter is out of time and there was a right of appeal to a Valuation Tribunal.
-
Burnley Borough Council (25 000 192)
Statement Closed after initial enquiries Council tax 15-Apr-2025
Summary: We will not investigate this complaint about Council tax liability because there was a right of appeal to a Valuation Tribunal.
-
Transport for London (24 022 179)
Statement Closed after initial enquiries Traffic management 15-Apr-2025
Summary: We will not investigate this complaint about an unsuccessful application for a grant under the vehicle scrappage scheme. This is because there is insufficient evidence of fault by the Authority.
-
Royal Borough of Kingston upon Thames (24 022 189)
Statement Closed after initial enquiries Parking and other penalties 15-Apr-2025
Summary: We will not investigate this complaint about the way the Council responded to a complaint about parking charges. This is because there is insufficient evidence of fault causing injustice.
-
Wokingham Borough Council (24 005 266)
Statement Upheld Charging 14-Apr-2025
Summary: Mr X complained that the Council’s commissioned care provider misled him about the fees for his mother’s care. The Council’s care provider has subsequently restored the original fee level. The Council has also agreed to offer Mr X a symbolic payment in recognition of the frustration he was caused, and the time and trouble caused by its actions.
-
Statement Upheld Special educational needs 14-Apr-2025
Summary: Mrs X complained the Council failed to provide alternative education for her child Y when they were unable to attend school between September 2023 and August 2024. Mrs X also complained the Council delayed in completing an Education, Health and Care (EHC) needs assessment and issuing an EHC Plan for Y. The Council failed to consider if it should provide Y alternative provision and delayed issuing an EHC Plan for Y for 35 weeks which resulted in Y missing out on some special educational provision for two academic terms. The Council will make a payment to Mrs X to recognise the injustice caused by the faults and act to improve its service.