Decision search
Your search has 54045 results
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London Borough of Redbridge (25 008 016)
Statement Closed after initial enquiries Council tax support 13-Oct-2025
Summary: We will not investigate Mrs X’s complaint about how the Council handled her application for a discretionary discount on her council tax. This is because Mrs X has appealed to the Valuation Tribunal and her complaint is therefore out of our jurisdiction.
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North Somerset Council (25 008 109)
Statement Closed after initial enquiries Highway repair and maintenance 13-Oct-2025
Summary: We will not investigate Mr X’s complaint about delay in resolving issues with a traffic light. This is because there is not enough evidence of fault.
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Durham County Council (25 008 439)
Statement Closed after initial enquiries Councillor conduct and standards 13-Oct-2025
Summary: We will not investigate Mr X’s complaint about how the Council dealt with a complaint about the conduct of a councillor. This is because there is not enough evidence of fault to justify our involvement.
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Statement Closed after initial enquiries Highway repair and maintenance 13-Oct-2025
Summary: We will not investigate this complaint about highway maintenance because any injustice is not significant enough to justify our involvement, and the courts are better placed to consider this complaint if Mr Y wants to pursue the matter.
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Statement Closed after initial enquiries Other 13-Oct-2025
Summary: We will not investigate Mrs X’s complaint about how the Council responded to her requests for information. This is because the Information Commissioner is better placed to consider the matter.
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Westminster City Council (25 010 186)
Statement Closed after initial enquiries Homelessness 13-Oct-2025
Summary: We will not investigate this complaint about a refused homelessness application. This is because Mr X could have appealed the decision in court, and it would have been reasonable to expect him to do so.
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Walsall Metropolitan Borough Council (25 010 211)
Statement Closed after initial enquiries Refuse and recycling 13-Oct-2025
Summary: We will not investigate Mr X’s complaint that the Council refused his request to provide him with a larger recycling bin. The Council has now provided Mr X with a larger bin, and an investigation by the Ombudsman is unlikely to achieve anything further.
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Bristol City Council (25 012 046)
Statement Closed after initial enquiries Highway repair and maintenance 13-Oct-2025
Summary: We will not investigate this complaint about damage to Miss X’s car from hitting a pothole in the road. This is because it is reasonable for Miss X to pursue her claim for repair costs through the courts.
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Manchester City Council (25 012 650)
Statement Closed after initial enquiries Council house sales and leaseholders 13-Oct-2025
Summary: We will not investigate this complaint about a right to buy discount as there is insufficient evidence of fault by the Council and Mrs X may be able to challenge the matter in court.
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London Borough of Brent (25 013 628)
Statement Closed after initial enquiries Council tax 13-Oct-2025
Summary: We will not investigate this complaint about Council tax liability because there is a right of appeal to a Valuation Tribunal.