Decision search
Your search has 55414 results
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Royal Borough of Kensington & Chelsea (25 015 501)
Statement Closed after initial enquiries Council house sales and leaseholders 22-Jan-2026
Summary: We will not investigate Miss X’s complaint about information provided by the Council during her application to buy her home. There is not enough evidence of fault to justify investigating and we cannot achieve the outcome requested.
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Bracknell Forest Council (25 015 796)
Statement Closed after initial enquiries Other 22-Jan-2026
Summary: We will not investigate Mr X’s complaint about a domestic abuse incident because it was made late. For the 2025 issues, further investigation is unlikely to change the outcome. The Information Commissioner’s Office ICO is better placed to consider his data concerns.
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Birmingham City Council (25 016 216)
Statement Closed after initial enquiries Antisocial behaviour 22-Jan-2026
Summary: We will not investigate this complaint about the Council’s failure to act on Mrs X’s concerns about her neighbour and the condition of their garden. This is because there is not enough evidence of fault by the Council. We also cannot look at the Council’s actions when it is acting as a social housing provider.
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East Suffolk Council (25 018 220)
Statement Closed after initial enquiries Licensing 22-Jan-2026
Summary: We will not investigate this complaint about taxi licensing because we cannot achieve the outcome Mr Y is seeking and it is reasonable to expect him to use his right of appeal to the magistrates court if he wishes his licenses to be reinstated.
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West Northamptonshire Council (25 011 083)
Statement Upheld Special educational needs 22-Jan-2026
Summary: We will not investigate this complaint about delays in the Council issuing an Education Health and Care Plan. The Council has agreed to resolve the complaint early by proposing a proportionate remedy for the injustice caused to Mrs X and there are no wider public interest issues to justify us investigating.
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Peterborough City Council (25 011 172)
Statement Closed after initial enquiries Transport 22-Jan-2026
Summary: We will not investigate this complaint about the Council’s refusal to renew a blue badge. There is not enough evidence of fault in how the Council made its decision to justify our investigation.
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Kent County Council (25 011 356)
Statement Closed after initial enquiries Special educational needs 22-Jan-2026
Summary: We will not investigate Miss X’s complaint brought on behalf of Mr Y about the Council’s failure to provide alternative education to Mr Y when he was permanently excluded from his school when he was a child in 2022, or its failure to secure the content of Mr Y’s Education, Health and Care Plan during the same period because the complaint is late.
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Leicester City Council (25 011 484)
Statement Upheld Special educational needs 22-Jan-2026
Summary: We will not investigate this complaint about the Council’s handling of the Education, Health and Care Plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by delay. The remaining points of complaint we will not investigate because it is reasonable for the complainant to appeal to the First-Tier Tribunal (Special Educational Needs and Disability) if she is unhappy with the contents of the finalised Plan.
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North Yorkshire Council (25 011 517)
Statement Upheld Looked after children 22-Jan-2026
Summary: We will not investigate this complaint about a child in care. The Council has agreed to resolve the complaint early and reconsider Mr X’s complaint under the children’s statutory complaints process.
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Kent County Council (25 011 673)
Statement Closed after initial enquiries Other 22-Jan-2026
Summary: We cannot investigate Miss Y’s complaint about social work involvement with her children. The complaint is late. It was reasonable to expect Miss Y to complain to us sooner.