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  • London Tribunals (24 022 060)

    Statement Closed after initial enquiries Parking and other penalties 24-Apr-2025

    Summary: We will not investigate Ms X’s complaint about London Tribunal’s handling of her appeal against a penalty charge notice. This is because we cannot achieve the outcome Ms X wants. The law does not allow us to consider complaints about the Adjudicator’s decision to dismiss Ms X’s appeal, including the way they reached the decision, and the administrative issues she complains about did not cause her significant injustice separate from the decision itself.

  • Kent County Council (24 022 223)

    Statement Closed after initial enquiries Special educational needs 24-Apr-2025

    Summary: We will not investigate Mrs X’s complaint about an educational psychologist report commissioned as part of the Education Health and Care needs assessment process for her son. This is because Mrs X believes the report led to the wrongful refusal of her application for an Education Health and Care Plan and it would be reasonable for her to appeal against this decision. The Tribunal is better placed to determine whether the report was flawed and it has the power to overturn the Council’s decision, which we do not.

  • London Borough of Redbridge (24 022 328)

    Statement Closed after initial enquiries Street furniture and lighting 24-Apr-2025

    Summary: We will not investigate Mr X’s complaint about the Council’s decision to install a charging point outside his home. Any injustice the Council’s actions has caused to Mr X is not significant enough to warrant an investigation. Additionally, there is no worthwhile outcome achievable.

  • London Borough of Hackney (24 022 709)

    Statement Closed after initial enquiries Parking and other penalties 24-Apr-2025

    Summary: We will not investigate Ms X’s complaint about two penalty charge notices issued by the Council in error. This is because the Council cancelled the notices and the matter did not cause Ms X significant enough injustice to warrant any further remedy.

  • Newark & Sherwood District Council (24 023 060)

    Statement Closed after initial enquiries Councillor conduct and standards 24-Apr-2025

    Summary: We will not investigate this complaint about the Council’s handling of a complaint about a parish council as it is unlikely we will find fault by the Council and the substantive matter is not within our legal remit.

  • London Borough of Ealing (24 020 368)

    Statement Closed after initial enquiries Enforcement 24-Apr-2025

    Summary: We will not investigate this complaint about a failure to properly investigate a breach of planning control. We have not seen enough evidence of fault in the Council’s actions to justify an investigation.

  • Ashford Borough Council (24 020 569)

    Statement Upheld Council tax 24-Apr-2025

    Summary: We will not investigate Mr X’s complaint about the Council’s management of his council tax account. This is because we could not add to the investigation carried out by the Council or achieve the outcome Mr X seeks.

  • Devon County Council (24 020 587)

    Statement Closed after initial enquiries Child protection 24-Apr-2025

    Summary: We will not investigate Mr X’s complaint about the Council’s handling of a safeguarding enquiry involving his child. We could not add to the investigation and response the Council has already provided to Mr X’s complaint.

  • West Northamptonshire Council (24 020 696)

    Statement Closed after initial enquiries School transport 24-Apr-2025

    Summary: We will not investigate this complaint that the Council has failed to respond appropriately to an incident in which the complainant’s son’s wheelchair suffered damage. This is because the complaint concerns liability for damage to property. The complainant may pursue the matter in court and it would be reasonable for her to do so.

  • London Borough of Barnet (24 018 955)

    Statement Closed after initial enquiries Transport 24-Apr-2025

    Summary: We will not investigate Miss X’s complaint about the Council’s decision to decline her blue badge application. This is because there is insufficient evidence of fault.

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