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  • Torridge District Council (25 001 786)

    Statement Closed after initial enquiries Antisocial behaviour 13-Oct-2025

    Summary: We will not investigate this complaint about the Council’s failure to take enforcement action against Mr X’s neighbour for feeding wild birds in his garden. This is because an investigation is unlikely to find fault, and it is unlikely we could add to the response provided by the Council’s investigation.

  • City of York Council (25 003 727)

    Statement Closed after initial enquiries Council tax 13-Oct-2025

    Summary: We will not investigate Mr X’s complaint about the Council’s management of his council tax account and discrimination he is unhappy about. This is because any injustice experienced is insufficient to warrant an investigation.

  • North Somerset Council (25 005 572)

    Statement Closed after initial enquiries Council tax 13-Oct-2025

    Summary: We will not investigate this complaint about the Council’s management of Mr X’s council tax account. This is because an investigation would be unlikely to result in a different outcome.

  • London Borough of Bexley (25 005 759)

    Statement Closed after initial enquiries Homelessness 13-Oct-2025

    Summary: We will not investigate Ms Y’s complaint about the Council ending the main housing duty as it was reasonable to expect Ms Y to have requested a review of the decision within the required timescale. We will not investigate Ms Y’s complaint about the delay in making an offer of permanent accommodation as there is insufficient evidence of fault to justify an investigation.

  • London Borough of Bexley (25 005 868)

    Statement Closed after initial enquiries Residential care 13-Oct-2025

    Summary: We will not investigate this complaint about the Council-commissioned Care Provider having arranged for Mrs Y to receive a vaccination. We could not achieve a meaningful outcome by doing so.

  • London Borough of Ealing (25 005 952)

    Statement Closed after initial enquiries Special educational needs 13-Oct-2025

    Summary: We cannot investigate Mr X’s complaint about the Council failing to provide B with an education as the Tribunal is deciding what that education should be. The Council’s delay in issuing a decision notice following an Education Health and Care Plan review is not significant enough to justify an investigation.

  • North Northamptonshire Council (25 005 962)

    Statement Closed after initial enquiries Assessment and care plan 13-Oct-2025

    Summary: We will not investigate Miss X’s complaint about the Council’s response to her request for a care needs assessment. This is because there is not enough evidence of fault to justify investigation.

  • London Borough of Camden (25 006 036)

    Statement Closed after initial enquiries Other 13-Oct-2025

    Summary: We will not investigate this complaint about the alleged preventable death of Mr X’s adult son (Mr Y) while in the care of the Council. Only the Coroner can determine the circumstances around Mr Y’s death. The Information Commissioner is best placed to consider a complaint about the Council’s information-sharing.

  • London Borough of Ealing (25 006 042)

    Statement Closed after initial enquiries Safeguarding 13-Oct-2025

    Summary: We will not investigate this complaint about an alleged failure of the Council to assess and safeguard Mr X for several years up to 2024. Investigation would be unlikely to establish a causal link between the actions of the Council, and the injustice Mr X complains of. The Council has also already offered Mr X an assessment, and we would be unlikely to recommend more than this.

  • Leeds City Council (25 006 045)

    Statement Closed after initial enquiries Other 13-Oct-2025

    Summary: We will not investigate this complaint about the Council employing enforcement agents to recover a council tax debt and the charges made by the agents for breaching a payment agreement. There is no worthwhile outcome achievable by our investigation because the complainant has not provided sufficient information to the Council for it to respond to his complaint.

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