Decision search
Your search has 54735 results
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Hertfordshire County Council (24 012 377)
Statement Upheld Special educational needs 08-May-2025
Summary: Ms X complained about the Council failing to provide suitable provision for her child from their Education, Health and Care Plan. We found fault with the Council failing to provide suitable educational provision and for poor handling of her contacts and complaint. The Council agreed to make payments to Ms X to address her child’s missed educational provision and agreed to ensure an Educational Psychologist creates a suitable programme to be delivered by a tutor.
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Milton Keynes Council (24 012 832)
Statement Upheld Homelessness 08-May-2025
Summary: Ms D complained the Council had placed her family in unsuitable interim and temporary accommodation. Based on current evidence I have upheld the complaint and the Council has agreed to pay financial redress to Ms D to recognise the time her family had to spend in unsuitable accommodation.
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Royal Borough of Kingston upon Thames (24 021 384)
Statement Closed after initial enquiries Parking and other penalties 08-May-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s handling of her neighbour’s application for a dropped kerb. This is because the complaint is late and I have seen no good reasons to exercise my discretion to investigate it. There is also not enough evidence of fault by the Council and it is unlikely we could achieve any worthwhile outcome for Mrs X.
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Warwickshire County Council (24 021 391)
Statement Closed after initial enquiries Charging 08-May-2025
Summary: We will not investigate this complaint about the Council not using its discretion to arrange a residential care home placement for a self-funding resident. This is because there is no fault by the Council.
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Cheshire East Council (24 021 461)
Statement Closed after initial enquiries Allocations 08-May-2025
Summary: We will not investigate Mr Y’s complaint that the Council overlooked his bids for housing because he cannot work. This is because there is not enough evidence of fault by the Council.
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Walsall Metropolitan Borough Council (24 021 757)
Statement Closed after initial enquiries Other 08-May-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision not to repair or carry out additional work to an adjoining wall. It is unlikely we would find fault in the Council’s actions and cannot achieve the outcome Mr X is looking for.
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Kent County Council (24 021 803)
Statement Closed after initial enquiries Parking and other penalties 08-May-2025
Summary: We will not investigate Mr X’s complaint about a dropped kerb. There is not enough evidence of fault in the Council’s actions or of significant injustice to Mr X to warrant an investigation.
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London Borough of Barnet (24 022 052)
Statement Closed after initial enquiries Other 08-May-2025
Summary: We will not investigate Miss X’s complaint about the Council’s decision relating to a request for it to remove yellow ribbons attached to street furniture. There is no worthwhile outcome achievable by us investigating.
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Statement Closed after initial enquiries Enforcement 08-May-2025
Summary: We will not investigate this complaint about how the Council dealt with the complainant’s concerns about a property near his home or possible breaches of planning control. This is because we are unlikely to find fault.
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Cambridgeshire County Council (24 022 570)
Statement Closed after initial enquiries Looked after children 08-May-2025
Summary: We will not investigate Mr X’s this complaint about the Council’s assessment of his child’s foster carer. The law prevents us from investigating anything that is the subject of court proceedings. We also cannot achieve the outcome Mr X wants.