Decision search
Your search has 54735 results
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Buckinghamshire Council (24 021 677)
Statement Closed after initial enquiries Other 14-May-2025
Summary: We will not investigate Ms X’s complaint that the Council’s actions jeopardised her business, caused distress and financial loss. The law prevents us from investigating matters that have been taken to Court.
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London Borough of Sutton (24 021 681)
Statement Closed after initial enquiries Planning applications 14-May-2025
Summary: We will not investigate this complaint about the way the Council decided to approve a planning application for a new property close to the complainant’s home. We have not seen enough evidence of fault in the decision-making process to justify an investigation. Also, we cannot achieve the outcomes the complainant is seeking.
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Kent County Council (24 021 693)
Statement Closed after initial enquiries Other 14-May-2025
Summary: We will not investigate this complaint about the Council’s child protection actions concerning Ms X’s family. There is not enough evidence of fault to warrant investigation by us.
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Kirkby C Of E School (24 021 727)
Statement Closed after initial enquiries School admissions 14-May-2025
Summary: We will not investigate this complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault by the panel for us to be able to question its decision.
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Hexagon Care Services Limited (24 021 912)
Statement Closed after initial enquiries Other 14-May-2025
Summary: We will not investigate this complaint about the actions of carers working at a children’s residential accommodation neighbouring Mr X’s property. While the Care Provider is registered to provide adult social care in other locations, the location in question provides care to children. We do not have the power to investigate this complaint.
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Calderdale Metropolitan Borough Council (24 022 023)
Statement Closed after initial enquiries Other 14-May-2025
Summary: We will not investigate this complaint about Council spending on an arts project as this does not cause a significant personal injustice to the complainant.
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Bristol City Council (24 022 134)
Statement Closed after initial enquiries Land 14-May-2025
Summary: We will not investigate this complaint the Council has not taken appropriate enforcement action against encampments. There is not enough evidence of fault to justify our involvement.
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Essex County Council (24 022 152)
Statement Closed after initial enquiries Special educational needs 14-May-2025
Summary: We cannot investigate Mrs X’s complaint that the Council failed to arrange a suitable school placement or the special educational provision set out in her child’s Education, Health and Care Plan. These matters overlap with a SEND Tribunal appeal about her child’s Plan.
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Durham County Council (24 020 198)
Statement Closed after initial enquiries Charging 14-May-2025
Summary: We will not investigate Mr X’s complaint about poor care by his late mother’s care provider. He says they ignored medication instructions which led to medication being administered incorrectly. This is because an investigation would not lead to any further findings or outcomes. In addition, there is insufficient evidence of fault.
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Staffordshire County Council (24 020 377)
Statement Upheld Special educational needs 14-May-2025
Summary: We have upheld Mrs X’s complaint about the Council’s delay in providing the provision and support listed in her child’s Education, Health and Care plan. The Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.