Decision search
Your search has 54045 results
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Herefordshire Council (25 003 516)
Statement Closed after initial enquiries Assessment and care plan 14-Oct-2025
Summary: We will not investigate this complaint about the Council refusing a reasonable adjustment under the Equality Act 2010. There is not enough evidence of fault. The Council considered the request, explained its reason to refuse, and offered an alternative. The Ombudsman cannot decide the Council has breached the Equality Act, the complainant can make a claim of disability discrimination to court.
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West Northamptonshire Council (25 005 694)
Statement Closed after initial enquiries Highway repair and maintenance 14-Oct-2025
Summary: We will not investigate this complaint about highway maintenance, particularly blocked gullies. The complainant has not suffered a significant injustice as a result of the alleged fault, and it is reasonable to expect him to use the alternative court remedy to address his highway maintenance concerns.
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Wyre Forest District Council (25 005 814)
Statement Closed after initial enquiries Noise 14-Oct-2025
Summary: We will not investigate this complaint about the Council’s failure to properly respond to Mrs X’s reports of noise nuisance. This is because there is not enough evidence of fault to justify investigating.
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Knowsley Metropolitan Borough Council (25 005 982)
Statement Closed after initial enquiries Disabled facilities grants 14-Oct-2025
Summary: We will not investigate this complaint about the Council’s decision not to progress a disabled facilities grant application. There is not enough evidence of fault by the Council to warrant our involvement.
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South Norfolk District Council (25 006 043)
Statement Closed after initial enquiries Enforcement 14-Oct-2025
Summary: We will not investigate this complaint about planning enforcement because there is insufficient evidence of fault by the Council and part of the complaint is out of time.
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Statement Closed after initial enquiries Child protection 14-Oct-2025
Summary: We will not investigate Miss X’s complaint the Council fraudulently put her signature into a child protection document. There is not enough evidence of fault to justify our involvement.
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London Borough of Brent (25 006 148)
Statement Closed after initial enquiries Building control 14-Oct-2025
Summary: We will not investigate this complaint that the Council failed to correctly inspect Ms X’s neighbour’s electrical wiring. We have not seen enough evidence of fault in the Council’s actions to justify an investigation.
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London Borough of Camden (25 006 211)
Statement Closed after initial enquiries Homelessness 14-Oct-2025
Summary: We will not investigate Ms X’s complaint about this Council’s lack of support when she fled domestic abuse. There is insufficient evidence of fault to justify our involvement.
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Epsom & Ewell Borough Council (25 006 221)
Statement Closed after initial enquiries Council tax 14-Oct-2025
Summary: We cannot investigate this complaint about the Council’s court recovery action over unpaid council tax. We cannot investigate complaints about matters which have been subject to Court proceedings.
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London Borough of Tower Hamlets (25 006 332)
Statement Closed after initial enquiries Allocations 14-Oct-2025
Summary: We will not investigate Ms X’s complaint about the Council’s handling of her housing register application because there is insufficient evidence of fault to justify our involvement.