Decision search
Your search has 54735 results
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Statement Closed after initial enquiries Private housing 20-May-2025
Summary: We will not investigate this complaint about how the Council dealt with reports of private property disrepair. There is not enough evidence of fault to justify our involvement.
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Statement Upheld Council tax 20-May-2025
Summary: We will not investigate this complaint about council tax recovery. Further investigation would not lead to a different outcome.
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London Borough of Richmond upon Thames (24 022 231)
Statement Closed after initial enquiries Special educational needs 20-May-2025
Summary: We will not investigate Mrs X’s complaint about an Education Health and Care Plan annual review. It is reasonable to expect her to appeal the outcome. And the faults she alleges are not significant enough or cause a significant enough injustice to warrant an investigation.
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North Yorkshire Council (24 022 365)
Statement Closed after initial enquiries Other 20-May-2025
Summary: We will not investigate this complaint that the Council racially discriminated against Mrs X. We cannot determine whether the Council has breached the Equality Act 2010 or determine whether the Council is liable for her financial losses. These are matters for the courts.
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Herefordshire Council (24 022 471)
Statement Closed after initial enquiries Other 20-May-2025
Summary: We will not investigate the complaint about pothole damage as it is a matter for the courts. We will not investigate the complaint about the Council's use of its unreasonable behaviour policy as there is not enough evidence of fault to justify our further involvement.
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East Riding of Yorkshire Council (24 022 913)
Statement Closed after initial enquiries Parking and other penalties 20-May-2025
Summary: We will not investigate this complaint about a penalty charge notice for a parking contravention as it is reasonable to expect the complainant to appeal it to the Traffic Penalty Tribunal.
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Devon County Council (24 022 937)
Statement Upheld Special educational needs 20-May-2025
Summary: We upheld Mr X’s complaint about delays in the Education, Health and Care process regarding his child, Y. The Council has already apologised to Mr X for the distress and uncertainty caused. The Council recently agreed to make service improvements as part of another investigation.
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London Borough of Richmond upon Thames (24 023 124)
Statement Closed after initial enquiries Enforcement 20-May-2025
Summary: We will not investigate this complaint about how the Council dealt with breaches of planning control. This is because we are unlikely to find fault. The complainant also had the right to appeal to the Planning Inspector.
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Cheshire East Council (24 023 181)
Statement Closed after initial enquiries Highway repair and maintenance 20-May-2025
Summary: We will not investigate this complaint about highway maintenance because the courts are better placed to consider the matter.
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London Borough of Enfield (24 023 492)
Statement Closed after initial enquiries Other 20-May-2025
Summary: We will not investigate Miss X’s complaint about the Council’s handling of fly tipping around the communal bins to the front of her property. The complaint lies outside our jurisdiction because it is late and there are no good reasons to exercise discretion to consider this very late complaint now.