Decision search
Your search has 51938 results
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Buckinghamshire Council (24 019 497)
Statement Closed after initial enquiries Antisocial behaviour 30-Apr-2025
Summary: We will not investigate Mr X’s complaint about how the Council responded to his reports of anti-social behaviour (ASB) involving his neighbour. That is because there is insufficient evidence of fault, or they concern matters we either cannot investigate or will not investigate because there is another body better placed to do so
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London Borough of Haringey (24 019 569)
Statement Closed after initial enquiries Assessment and care plan 30-Apr-2025
Summary: We will not investigate this complaint about poor communication and delay during an adult social care needs assessment. The Council has apologised to Ms X and acted to improve its service. An investigation by us would not lead to a different outcome.
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DES Healthcare Limited (24 019 577)
Statement Closed after initial enquiries Residential care 30-Apr-2025
Summary: We will not investigate this complaint about a care provider’s decision not to offer a placement to a person. The provider has already given Mr X a response to his concerns, and it is unlikely further investigation by us would lead to a different outcome.
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Devon County Council (24 019 724)
Statement Closed after initial enquiries Child protection 30-Apr-2025
Summary: We will not investigate this complaint about child protection action and alleged failures by the Council. The complaint is late and there is no good reason to exercise discretion to investigate it now.
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Leicester City Council (24 021 028)
Statement Closed after initial enquiries Disabled facilities grants 30-Apr-2025
Summary: We will not investigate Miss X’s complaint about the Council’s refusal to award a Disabled Facilities Grant. This is because there is not enough evidence of fault.
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Birmingham City Council (24 021 346)
Statement Closed after initial enquiries Allocations 30-Apr-2025
Summary: We will not investigate Ms X’s complaint about the Council’s decision she did not meet the criteria for medical priority on its housing register. This is because there is not enough evidence of fault to justify investigating.
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Sunderland City Council (24 021 462)
Statement Closed after initial enquiries Child protection 30-Apr-2025
Summary: We will not investigate Mrs X’s complaint the Council has failed to properly safeguard her grandchild. There is not enough evidence of fault by the Council to warrant our involvement. We also could not add to the Council’s response.
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Statement Closed after initial enquiries Other 30-Apr-2025
Summary: We will not investigate this complaint about alleged misconduct by the Council with respect to historical claims to ownership of the complainant’s land. This is because the issues concern matters and events which occurred between 1960 and 2000. It is not the role of the Ombudsman to investigate historical matters. The complaint is late and there are no good reasons why we should exercise our discretion in this respect. In any event, the complainant could reasonably take court action over the issues raised.
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Cheshire East Council (24 021 674)
Statement Closed after initial enquiries Planning applications 30-Apr-2025
Summary: We will not investigate this complaint about the Council’s online planning system and how it dealt with a planning application. This is because the complainant has not suffered significant injustice.
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Walsall Metropolitan Borough Council (24 021 885)
Statement Closed after initial enquiries Child protection 30-Apr-2025
Summary: We will not investigate Mr X’s complaint about the Council’s actions in its child protection involvement with his child. The complaint lies outside our jurisdiction because it is late and there are no good reasons to exercise discretion to consider it now. Also, the law prevents us from investigating complaints about matters that have been subject to court proceedings. We have no discretion to do so.