Decision search
Your search has 54634 results
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Brighton & Hove City Council (25 004 079)
Statement Closed after initial enquiries Highway repair and maintenance 04-Jun-2025
Summary: We will not investigate this complaint about highway maintenance because there is another body better placed to consider the complaint.
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Dudley Metropolitan Borough Council (25 004 085)
Statement Closed after initial enquiries Highway repair and maintenance 04-Jun-2025
Summary: We will not investigate Mrs C’s complaint that she suffered injuries due to the Council’s failure to safely maintain the highway. This is because it is reasonable for Mrs C to put in a compensation claim, and if needed, pursue the claim at court.
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Portsmouth City Council (24 023 095)
Statement Closed after initial enquiries Alternative provision 04-Jun-2025
Summary: We will not investigate this complaint that the Council has made unreasonable demands for evidence regarding the complainant’s daughter’s Elective Home Education and has failed to respond reasonably to his questions. This is because investigation would achieve nothing significant.
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Kent County Council (24 023 308)
Statement Closed after initial enquiries Other 04-Jun-2025
Summary: We cannot investigate this complaint about the actions of a social worker and why Mr X was angry in court. This is because the matters complained of relate directly to matters raised in court.
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Bath and North East Somerset Council (25 000 198)
Statement Closed after initial enquiries Other 04-Jun-2025
Summary: We will not investigate Ms X’s complaint about the content of the Council’s assessment for her child. The complaint is late and there is no good reason to decide to investigate now. In any case, there is insufficient evidence of fault to justify our involvement.
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London Borough of Haringey (25 000 669)
Statement Closed after initial enquiries Parking and other penalties 04-Jun-2025
Summary: We will not investigate this complaint about the contents of a ‘notice of enforcement’ issued by the Council’s enforcement agents. This is because the fault Mr X alleges did not cause him significant injustice.
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London Borough of Hounslow (25 001 026)
Statement Closed after initial enquiries Highway repair and maintenance 04-Jun-2025
Summary: We will not investigate Mr B’s complaint about the Council failing to maintain the road where he lives. This is because it is reasonable for Mr B to apply for a court order requiring the Council to repair the road.
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West Sussex County Council (24 021 990)
Statement Closed after initial enquiries Charging 04-Jun-2025
Summary: We will not investigate this complaint about failure to complete the checklist for NHS continuing healthcare funding. We have no powers to investigate NHS matters, so cannot achieve the wanted result of backdated NHS funding. It is also unlikely we would find enough evidence of fault in the Council’s decision not to complete a checklist.
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Barchester Healthcare Homes Limited (24 022 010)
Statement Closed after initial enquiries Residential care 04-Jun-2025
Summary: We will not investigate this complaint about a Care Provider deregistering a temporary resident from their usual Doctors practice. The Care Provider has explained why this happened. It has apologised for not telling the complainant, which caused surprise, worry and frustration when they tried to get their medication. It also caused time and trouble having to reregister. The Care Provider sent flowers and offered a discount off a future stay. It is unlikely an Ombudsman investigation would achieve anything further. The Care Provider’s actions are sufficient to acknowledge the impact.
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London Borough of Ealing (24 022 084)
Statement Closed after initial enquiries Other 04-Jun-2025
Summary: We will not investigate Mrs X’s complaint about the decision to limit the ways in which she can contact her local council. This is because there is not enough evidence of fault to warrant an investigation.