Decision search
Your search has 54634 results
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City of Wolverhampton Council (25 001 364)
Statement Closed after initial enquiries Housing benefit and council tax benefit 08-Jun-2025
Summary: We will not investigate this complaint about the Council’s decision to recover a housing benefit overpayment. This is because it is reasonable to expect Miss X to use her right of appeal to the First Tier Tribunal.
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East Riding of Yorkshire Council (24 022 081)
Statement Closed after initial enquiries Other 08-Jun-2025
Summary: We cannot investigate this complaint about the Council’s management of its rented property next door to the complainant’s. We cannot investigate complaints about the management of housing by social housing landlords.
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City of York Council (24 022 367)
Statement Closed after initial enquiries Other 08-Jun-2025
Summary: We will not investigate this complaint that the Council racially discriminated against Mrs X. We cannot determine whether the Council has breached the Equality Act 2010 or determine whether the Council is liable for her financial losses. These are matters for the courts.
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Tameside Metropolitan Borough Council (24 022 529)
Statement Closed after initial enquiries Child protection 08-Jun-2025
Summary: We cannot investigate Mr X’s complaint about the Council’s assessment of his risk and about a lack of contact with his children. The law prevents us from investigating matters that are subject to court proceedings.
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Cumberland Council (24 022 600)
Statement Closed after initial enquiries Planning applications 08-Jun-2025
Summary: We will not investigate this complaint about the Council’s decision to restrict its contact with a third party in line with its unreasonable customer policy. No restrictions have been placed on the complainant therefore the Council’s actions have not caused the complainant significant injustice.
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Transport for London (25 001 800)
Statement Closed after initial enquiries Other 08-Jun-2025
Summary: We will not investigate this complaint about data protection because there is another body better placed to consider the complaint and it is reasonable to expect Miss Y to approach the Information Commissioners Office.
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Westmorland and Furness Council (25 001 838)
Statement Closed after initial enquiries Council tax 08-Jun-2025
Summary: We will not investigate this complaint about applying a Council tax second home premium. This is because there is a right of appeal to a Valuation Tribunal, and it would be reasonable for Mr X to use this right of appeal.
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London Borough of Ealing (25 002 117)
Statement Closed after initial enquiries Council tax 08-Jun-2025
Summary: We will not investigate Miss X’s complaint about her property’s council tax band. This is because we cannot investigate the actions of the Valuation Office Agency. The Council is not at fault for using the council tax band provided by the Valuation Office Agency.
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Wakefield City Council (25 002 845)
Statement Closed after initial enquiries Other 08-Jun-2025
Summary: We cannot investigate Miss X’s complaint about the content of the Council’s social care report for court because the law says we cannot investigate matters considered by a court.
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City of Bradford Metropolitan District Council (25 002 864)
Statement Upheld Other 08-Jun-2025
Summary: We have upheld this complaint because the Council delayed progressing a complaint to stage two of the children’s statutory complaints procedure. The Council has now agreed to resolve the complaint by progressing it to stage two, apologising to Mrs X and making a payment to her to remedy the time and trouble she has been to.