Decision search
Your search has 54045 results
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Gateshead Metropolitan Borough Council (25 005 830)
Statement Upheld Child protection 16-Oct-2025
Summary: We have upheld Miss X’s complaint about the Council’s refusal to consider her complaints under the statutory procedure for children’s social care. The Council has now agreed to investigate Miss X’s complaint under the statutory procedure. This provides a proportionate remedy for the injustice caused.
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Wakefield City Council (25 005 928)
Statement Closed after initial enquiries Residential care 16-Oct-2025
Summary: We will not investigate this complaint about the care Mr X’s mother in law received at her care home before she passed away in September 2023. This is because the complaint is late and there are no good reasons to consider it now.
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North Northamptonshire Council (25 006 030)
Statement Closed after initial enquiries Allocations 16-Oct-2025
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.
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Essex County Council (25 006 074)
Statement Upheld Special educational needs 16-Oct-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Nottinghamshire County Council (25 006 215)
Statement Closed after initial enquiries Charging 16-Oct-2025
Summary: We will not investigate this complaint about an alleged late request for payment of care fees by the Council. There is not enough evidence of fault by the Council causing injustice to Mrs X to warrant our further involvement.
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Leeds City Council (25 006 327)
Statement Closed after initial enquiries Child protection 16-Oct-2025
Summary: We will not investigate Miss X’s complaint about the Council’s actions following a safeguarding incident involving her family. The Council has already apologised that its initial contact and communication was not in line with best practice. Further investigation is unlikely to achieve anything more.
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London Borough of Enfield (25 006 445)
Statement Closed after initial enquiries Allocations 16-Oct-2025
Summary: We will not investigate this complaint about the suitability of temporary accommodation provided by the Council because it is late. There are no good reasons to apply our discretion to investigate the issue now.
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Thanet District Council (25 006 578)
Statement Closed after initial enquiries Enforcement 16-Oct-2025
Summary: We will not investigate this complaint about the Council’s approval of a planning application or its actions following a report of a breach of planning control. We have not seen enough evidence of fault in the Council’s actions.
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Warrington Council (25 006 660)
Statement Closed after initial enquiries Charging 16-Oct-2025
Summary: We will not investigate this complaint about the Council’s delay in completing its financial assessment of Mrs Y. This is because the delay has not caused significant enough injustice to justify our involvement.
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London Borough of Newham (25 006 933)
Statement Closed after initial enquiries Adoption 16-Oct-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s handling of information related to her adopted children and its previous decision on her earlier complaint. Part of the complaint has already been considered and decided. The remaining matters concern data handling issues which are for the Information Commissioner’s Office (ICO) to consider, or have not caused Mrs X a significant enough injustice