Decision search
Your search has 55415 results
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London Borough of Hammersmith & Fulham (25 022 991)
Statement Closed after initial enquiries Other 28-Jan-2026
Summary: We cannot investigate how the Council dealt with Mr X’s reports of damage caused to his property due to disrepair at the adjoining Council property as it is not within our remit.
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Leicester City Council (25 024 527)
Statement Closed after initial enquiries Other 28-Jan-2026
Summary: We cannot investigate Miss B’s complaint about the Council failing to maintain a property it owns. This is because we cannot investigate complaints about the management of social housing by a council acting as a social landlord.
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Statement Closed after initial enquiries Parking and other penalties 28-Jan-2026
Summary: We will not investigate this complaint about a parking penalty charge notice as it is reasonable to expect Mr X to appeal against it to the independent tribunal.
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Devon County Council (25 025 583)
Statement Closed after initial enquiries Highway repair and maintenance 28-Jan-2026
Summary: We will not investigate Mrs B’s complaint that her car was damaged by a large pothole. This is because it is reasonable for Mrs B to take the Council to court.
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Ashfield District Council (25 012 045)
Statement Closed after initial enquiries Trees 28-Jan-2026
Summary: We will not investigate this complaint about the Council’s failure to consider if a protected tree presents a statutory nuisance. There is insufficient evidence of fault which would warrant an investigation. It is reasonable for the complainant to apply to the Council to carry out work to the tree or to take legal action against her neighbour over any damage to her property.
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London Borough of Hounslow (25 012 066)
Statement Closed after initial enquiries Allocations 28-Jan-2026
Summary: We will not investigate this complaint about the priority the Council has given to Mr X’s bids for housing. This is because there is not enough evidence of fault in the Council’s decision making to justify an investigation.
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London Borough of Hounslow (25 012 073)
Statement Upheld Allocations 28-Jan-2026
Summary: We will not investigate Mr X’s complaint about the Council not offering housing occupational therapy services outside its area. The Council accepted it had not given clear advice about this at the outset. It has taken appropriate steps to remedy the injustice and prevent recurrence. Further investigation by us would not lead to a different outcome.
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Derby City Council (25 012 095)
Statement Closed after initial enquiries Child protection 28-Jan-2026
Summary: We cannot investigate Mrs X’s complaint about court and legal costs. There are no sufficient reasons to investigate her complaint about events known to her for more than 12 months. And there is no worthwhile outcome achievable in investigating her complaint about failures to provide financial support for caring for a child in the last 12 months.
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Walsall Metropolitan Borough Council (25 012 098)
Statement Closed after initial enquiries Special educational needs 28-Jan-2026
Summary: We will not investigate this complaint about the Council’s failure to provide occupational therapy provision for the complainant’s child. This is because they have a right of appeal to the tribunal about the contents of the Education, Health and Care plan and it is reasonable to expect them to use this right.
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North Northamptonshire Council (25 012 177)
Statement Upheld Council tax 28-Jan-2026
Summary: We will not investigate this complaint about the Council sending Miss X a reminder letter for outstanding council tax. This is because any injustice she experienced was remedied during the Council’s complaints process.