Decision search
Your search has 55415 results
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London Borough of Ealing (25 014 405)
Statement Closed after initial enquiries Parking and other penalties 28-Jan-2026
Summary: We will not investigate this complaint about a Penalty Charge Notice because there is not enough evidence of fault to justify investigation and it is reasonable to expect Miss Y to approach the London Tribunals if she wishes to challenge the penalty.
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Transport for London (25 014 693)
Statement Closed after initial enquiries Other 28-Jan-2026
Summary: We will not investigate this complaint about TfL’s rejection of Mr X’s application to its now closed scrappage scheme. This is because the complaint is late and there is no good reason to exercise discretion to investigate.
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Coventry City Council (25 014 921)
Statement Closed after initial enquiries Allocations 28-Jan-2026
Summary: We will not investigate Miss X’s complaint that the Council refused to increase her priority banding and failed to urgently resolve her housing situation. This is because there is not enough evidence of fault to justify investigating.
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London Borough of Hackney (25 015 224)
Statement Closed after initial enquiries Refuse and recycling 28-Jan-2026
Summary: We will not investigate this complaint about missed bin collections. This is because the number of missed collections does not cause significant enough injustice to warrant investigation.
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Essex County Council (25 016 877)
Statement Upheld Special educational needs 28-Jan-2026
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay. We will not investigate the rest of the complaint as there is not enough evidence of fault, and if Mrs X wants to challenge the content of her child’s plan, it is reasonable for her to appeal to a tribunal.
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Test Valley Borough Council (25 016 905)
Statement Closed after initial enquiries Planning applications 28-Jan-2026
Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because we are unlikely to find fault.
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Milton Keynes Council (25 018 826)
Statement Closed after initial enquiries Special educational needs 28-Jan-2026
Summary: We will not investigate this complaint about the Council’s refusal to carry out an Education, Health and Care Needs Assessment for Mr X’s child. Also, we will not investigate its refusal to accept Mr X’s request to engage in mediation after the legal deadline had passed. There is not enough evidence of fault by the Council, and it was reasonable for Mr X to make a late appeal to the relevant tribunal.
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Rochdale Metropolitan Borough Council (25 019 162)
Statement Closed after initial enquiries Council tax support 28-Jan-2026
Summary: We will not investigate this complaint about Council tax support because there is a right of appeal to a Valuation Tribunal.
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Amber Valley Borough Council (25 020 777)
Statement Closed after initial enquiries Noise 28-Jan-2026
Summary: We will not investigate Mrs X’s complaint about the way the Council dealt with a noise complaint investigation and the complaints process. This is because ongoing legal proceedings place Mrs X’s related complaint issues outside of our remit.
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Adur District Council (25 021 969)
Statement Closed after initial enquiries Other 28-Jan-2026
Summary: We will not investigate Mr X’s complaint about the Council’s response to him in 2024 about its communications with third parties. The complaint is late and there are no good reasons to investigate now.