Decision search
Your search has 51938 results
-
City of Doncaster Council (24 020 826)
Statement Closed after initial enquiries Pollution 06-May-2025
Summary: We will not investigate this complaint about the Council’s handling of Mr X’s reports of smoke emission from his neighbour’s chimney. This is because there is not enough evidence of fault to warrant us investigating.
-
London Borough of Tower Hamlets (24 004 562)
Statement Upheld Homelessness 06-May-2025
Summary: The Council was at fault for delays dealing with Mr X’s homelessness application. Its failure to give Mr X accurate information meant he missed out on accommodation. As a result, he and his family have been living separately among friends and family for over a year. To remedy this injustice, the Council has agreed to apologise, provide accommodation and make payments to Mr X.
-
Canterbury City Council (24 022 494)
Statement Closed after initial enquiries Homelessness 06-May-2025
Summary: We will not investigate Ms X’s complaint about the Council’s decision that she is intentionally homeless. The Council is currently completing a statutory review of its decision. If Ms X is unhappy with the outcome, she can appeal to the county court.
-
Colchester City Council (24 022 584)
Statement Closed after initial enquiries Refuse and recycling 06-May-2025
Summary: We will not investigate this complaint about a delay by the Council in sending the complainant’s garden waste permit. This is because there is insufficient evidence of injustice.
-
Transport for London (24 022 680)
Statement Closed after initial enquiries Parking and other penalties 06-May-2025
Summary: We will not investigate Miss X’s complaint that Transport for London lost a payment she made towards a penalty charge notice. This is because Transport for London has now agreed to write off the outstanding penalty charge balance, which is more than the payment Miss X says was lost, and it is unlikely we could achieve anything more for her.
-
London Borough of Ealing (24 022 933)
Statement Closed after initial enquiries Parking and other penalties 06-May-2025
Summary: We will use our discretion not to investigate this complaint about a Penalty Charge Notice because the case has been considered in court.
-
Dudley Metropolitan Borough Council (25 000 013)
Statement Closed after initial enquiries School admissions 06-May-2025
Summary: We will not investigate this complaint about a school admissions’ application appeal. It is unlikely we would find fault.
-
London Borough of Hounslow (25 000 805)
Statement Closed after initial enquiries Land 06-May-2025
Summary: We will not investigate Mr X’s complaint about the Council’s response to his request relating to a secured access point. The Council’s actions has not caused Mr X a significant personal injustice.
-
East Sussex County Council (25 001 616)
Statement Closed after initial enquiries Residential care 06-May-2025
Summary: We will not investigate Mrs Y’s complaint about the care her husband received at a care home. The complaint is late and there is no good reason to exercise our discretion and investigate.
-
Westminster City Council (25 001 805)
Statement Closed after initial enquiries Parking and other penalties 06-May-2025
Summary: We will not investigate Mr B’s complaint that the Council wrongly issued him with a Penalty Charge Notice for an alleged parking contravention. This is because it is reasonable for Mr B to put in an appeal to London Tribunals.