Decision search
Your search has 53740 results
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London Borough of Camden (25 002 928)
Statement Closed after initial enquiries Allocations 08-Sep-2025
Summary: We will not investigate this complaint about how the Council considered Ms X’s housing priority. There is insufficient evidence of fault and injustice to justify an investigation.
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East Sussex County Council (25 002 988)
Statement Closed after initial enquiries Alternative provision 08-Sep-2025
Summary: We will not investigate this complaint about the level of alternative provision the Council arranged for Mrs X’s son. She has used her right of appeal for her son’s Education, Health and Care Plan. The issues around alternative provision are not separable from this appeal.
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Buckinghamshire Council (25 003 071)
Statement Upheld Special educational needs 08-Sep-2025
Summary: We will not investigate this complaint about delays in the Council assessing Mrs X’s child’s special educational needs. This is because the Council agreed a suitable remedy for the distress and extra costs Mrs X incurred.
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Anchor Hanover Group (25 003 093)
Statement Closed after initial enquiries Charging 08-Sep-2025
Summary: We will not investigate this complaint about privately arranged adult social care. The legality of the contract is better considered by a court. It is unlikely we would find fault with the Care Provider chasing for fees for a service it has provided. It is unlikely we would add to the Care Provider’s investigation or achieve a different outcome.
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London Borough of Barnet (25 003 357)
Statement Closed after initial enquiries Parking and other penalties 08-Sep-2025
Summary: We cannot investigate Mr X’s complaint about a penalty charge notice because he has used his right to submit a witness statement to the Traffic Enforcement Centre. The matter is therefore outside our jurisdiction.
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Bath and North East Somerset Council (25 003 590)
Statement Closed after initial enquiries Other 08-Sep-2025
Summary: We could not add to the findings of an independent investigator who was extremely critical of the Council’s dealings with Mr F and his children. Mr F is concerned about the children’s education now their mother has removed them from school. We cannot investigate this complaint because the Council has not had an opportunity to respond.
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Cheshire East Council (25 004 606)
Statement Closed after initial enquiries Fostering 08-Sep-2025
Summary: We will not investigate this complaint regarding Mr X being denied information from the Council about his foster career ending as the Information Commissioners Office is better placed to consider this matter. Mr X’s complaint about the Council’s involvement in his foster career ending and its refusal to re-register him as a foster carer is made late.
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London Borough of Southwark (25 004 733)
Statement Closed after initial enquiries Parking and other penalties 08-Sep-2025
Summary: We cannot investigate Mr X’s complaint that the Council unfairly issued him with six Penalty Charge Notices. Mr X used his right of appeal to a tribunal, so we have no power to do so.
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London Borough of Ealing (25 005 035)
Statement Closed after initial enquiries Parking and other penalties 08-Sep-2025
Summary: We will not investigate this complaint about a parking penalty because there is not enough evidence of fault to justify investigating and it is not a good use of public resources to investigate how the Council dealt with Mr Y’s complaint.
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London Borough of Southwark (24 020 158)
Statement Upheld Allocations 08-Sep-2025
Summary: Mrs X complained about the Council’s handling of her housing application. She says the Council has failed to provide her with the correct information and mismanaged her application. We found the Council at fault, which caused Mrs X injustice. The Council should make payment and apologise to Mrs X.