Decision search
Your search has 54634 results
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Worcestershire County Council (25 000 616)
Statement Closed after initial enquiries Child protection 25-Jun-2025
Summary: We cannot investigate this complaint about child protection decisions taken by the Council concerning Mr X and his wife after their child suffered injuries. We are prevented from doing so by a legal bar brought into play by the matter having been subject to court proceedings.
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London Borough of Harrow (25 004 913)
Statement Closed after initial enquiries Allocations 25-Jun-2025
Summary: We will not investigate Ms X’s complaint about the Council’s refusal to transfer her to another property. This is because there is insufficient evidence of fault.
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Birmingham City Council (25 006 013)
Statement Closed after initial enquiries Highway repair and maintenance 25-Jun-2025
Summary: We will not investigate Mr C’s complaint that his vehicle was damaged by a pothole which the Council had failed to repair. This is because it is reasonable for Mr C to pursue his compensation claim by taking the Council to court.
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Wiltshire Council (25 002 907)
Statement Closed after initial enquiries Planning applications 25-Jun-2025
Summary: We will not investigate this complaint about how the Council dealt with a planning application and a breach of planning control. This is because the complainant has appealed to the Planning Inspector, and we will not investigate where the substantive issue is outside our jurisdiction.
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North Northamptonshire Council (25 003 170)
Statement Closed after initial enquiries Highway repair and maintenance 25-Jun-2025
Summary: We will not investigate Ms X’s complaint about the Council’s decision to refuse her claim for damages after her car was damaged when it hit a pothole. This is because this is a complaint about negligence which is a legal matter for the courts to consider and decide.
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Statement Closed after initial enquiries Child protection 25-Jun-2025
Summary: We will not investigate Mr X’s complaint about the Council’s refusal to disclose the address where his child lives with their other parent. Such matters fall outside our jurisdiction. It would be reasonable to expect Mr X to return to court to enforce the terms of any child contact or residency arrangements. He could also ask the Information Commissioner’s Office to consider whether the Council has complied with General Data Protection Regulations.
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East Sussex County Council (25 004 238)
Statement Closed after initial enquiries School admissions 25-Jun-2025
Summary: We will not investigate Ms X’s complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault by the panel for us to be able to question its decision.
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Buckinghamshire Council (25 004 454)
Statement Closed after initial enquiries Planning applications 25-Jun-2025
Summary: We will not investigate this complaint about how the Council dealt with the complainant’s planning application. This is because the complainant had the right to appeal to the Planning Inspector.
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Bristol City Council (25 001 041)
Statement Closed after initial enquiries Special educational needs 25-Jun-2025
Summary: We cannot investigate Mr X’s complaint about the Council’s conduct during a tribunal appeal. Doing so would overlap with the role of the Tribunal.
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Kent County Council (24 008 301)
Statement Upheld Safeguarding 24-Jun-2025
Summary: Ms C complains the Council took unfounded safeguarding action against her and reached a biased decision. Ms C also complains the Council failed to consider all her complaints. There is no fault in the Council’s decision to start safeguarding. However it is at fault for delay, and the failure to investigate some of Ms C’s complaints. To remedy the complaint the Council has agreed to apologise to Ms C and make service improvements.