Decision search
Your search has 54775 results
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Rossendale Borough Council (25 000 360)
Statement Closed after initial enquiries Planning applications 08-Jul-2025
Summary: We will not investigate this complaint about the Council granting planning permission for an outbuilding next to the complainant’s home. There is insufficient evidence that any fault in the decision-making process is likely to have affected the outcome.
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London Borough of Islington (25 000 393)
Statement Closed after initial enquiries Allocations 08-Jul-2025
Summary: We will not investigate this complaint about Mr X’s housing application and a data breach. This is because we are unlikely to find fault in the Council’s decision. Additionally, complaints about data breaches are best considered by the Information Commissioners Office.
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Surrey County Council (25 001 333)
Statement Closed after initial enquiries Other 08-Jul-2025
Summary: We will not investigate Ms X’s complaint about the Council’s response to residents placing logs on Council land, and how it dealt with her communications and complaint. There is insufficient significant personal injustice to Ms X caused by the matters complained of to warrant us investigating. We do not investigate councils’ communications and complaint-handling where we are not investigating the core issue giving rise to the complaint.
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City of Wolverhampton Council (25 001 365)
Statement Closed after initial enquiries Other 08-Jul-2025
Summary: We will not investigate this complaint about the complainant’s first Right to Buy application being cancelled and other issues. There is insufficient evidence of administrative fault by the Council causing an injustice and it is reasonable to expect the complainant to have used the alternative court remedy available to her.
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London Borough of Croydon (25 001 446)
Statement Closed after initial enquiries Council tax 08-Jul-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s decision to start recovery action for unpaid council tax. This is because there is not enough evidence of fault by the Council to justify an investigation. The law prevents us investigating the Council’s court action.
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London Borough of Richmond upon Thames (25 001 546)
Statement Closed after initial enquiries Trees 08-Jul-2025
Summary: We will not investigate this complaint about the process the Council followed before imposing a Tree Preservation Order on the highway outside the complainant’s home. We consider that further investigation will not lead to a different outcome.
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Wirral Metropolitan Borough Council (25 001 555)
Statement Closed after initial enquiries Parking and other penalties 08-Jul-2025
Summary: We will not investigate this complaint about parking because there is insufficient evidence of fault by the Council.
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Wirral Metropolitan Borough Council (25 001 696)
Statement Closed after initial enquiries Allocations 08-Jul-2025
Summary: We will not investigate this complaint that the Council has not moved the complainant, so he is nearer his family. This is because there is insufficient evidence of fault by the Council.
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London Borough of Harrow (24 022 000)
Report Upheld Other 07-Jul-2025
Summary: Mr X complained the Council had not taken action to ensure that he and his wife have the respite care for their child that the family is entitled to. Mr X said this caused him and his family distress, worry, uncertainty, and frustration. The Council failed to investigate the complaints under the children’s service statutory complaints procedure following our earlier recommendation, and failed to respond to us when we asked the reasons why. We therefore have concerns about the Council’s governance arrangements to administer the statutory children’s complaints procedure.
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Cardinal Heenan Catholic High School, Liverpool (25 006 014)
Statement Closed after initial enquiries School admissions 07-Jul-2025
Summary: We will not investigate Miss X’s complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault by the panel for us to be able to question its decision.