Decision search
Your search has 55415 results
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North East Lincolnshire Council (25 013 641)
Statement Upheld Disabled facilities grants 29-Jan-2026
Summary: We will not investigate Mrs X’s complaint about work carried out as part of a Disabled Facilities Grant. This is because further investigation would not lead to a different outcome.
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Broxbourne Borough Council (25 013 742)
Statement Upheld Homelessness 29-Jan-2026
Summary: Miss D complains the Council delayed progressing her homelessness application. I have found fault by the Council including delay and failing to explain its actions to Miss D. The Council has agreed to pay Miss D redress for avoidable distress and has also carried out staff training.
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Leicester City Council (25 014 037)
Statement Closed after initial enquiries Parking and other penalties 29-Jan-2026
Summary: We will not investigate Miss X’s complaint about requests for a driveway/dropped kerb to help her access to her car. This is because the complaint is late and there is no good reason to investigate now.
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Bristol City Council (25 014 175)
Statement Closed after initial enquiries Council tax 29-Jan-2026
Summary: We will not investigate this complaint about a council tax matter. This is because there is not enough evidence of fault by the Council to warrant investigation.
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Gloucester City Council (25 014 200)
Statement Closed after initial enquiries Council tax 29-Jan-2026
Summary: We will not investigate this complaint about council tax recovery. This is because there is not enough evidence of fault to warrant investigation.
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Hart District Council (25 014 235)
Statement Closed after initial enquiries Council tax 29-Jan-2026
Summary: We will not investigate Miss X’s complaint about the Council’s delay in processing her information leading to unnecessary enforcement action. This is because any injustice is not significant enough to justify an Ombudsman investigation.
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London Borough of Camden (25 014 306)
Statement Closed after initial enquiries Homelessness 29-Jan-2026
Summary: We will not investigate this complaint about the Council’s handling of Miss X’s homelessness application. It was reasonable to expect Miss X to appeal rights and go to court.
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Surrey County Council (25 014 353)
Statement Closed after initial enquiries Parking and other penalties 29-Jan-2026
Summary: We will not investigate this complaint about a penalty charge notice. This is because the Council cancelled the penalty charge notice in response to Mr X’s challenge and this provides a suitable remedy for the complaint. It is therefore unlikely investigation would achieve anything more for Mr X.
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Essex County Council (25 014 555)
Statement Closed after initial enquiries Special educational needs 29-Jan-2026
Summary: We cannot investigate Mrs X’s complaint the Council failed to provide a suitable package of occupational therapy for her child. Mrs X has used her right of appeal to the Tribunal so we cannot investigate some elements. Other elements of the complaint are late.
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Hampshire County Council (25 014 802)
Statement Closed after initial enquiries Highway repair and maintenance 29-Jan-2026
Summary: We will not investigate Mrs X’s complaint about blocked drains on the road outside her property and the Council’s handling of her claim for damages resulting from flooding. This is because the complaint raises questions of negligence and liability and it would be reasonable for her to make a claim against the Council at court.