Decision search
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Elmbridge Borough Council (25 006 954)
Statement Closed after initial enquiries Council tax 10-Sep-2025
Summary: We will not investigate this complaint about council tax matters. This is because there is insufficient evidence of fault by the Council to warrant an investigation.
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Runnymede Borough Council (25 007 008)
Statement Closed after initial enquiries Planning applications 10-Sep-2025
Summary: We will not investigate this complaint about the Council refusing to take planning enforcement action against an outbuilding, which was not built in accordance with the approved plans. There is insufficient evidence of fault in the way the Council reached its decision on the enforcement case, and an investigation is unlikely to establish whether a council officer was unprofessional during a site visit.
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Bournemouth, Christchurch and Poole Council (25 007 379)
Statement Closed after initial enquiries Other 10-Sep-2025
Summary: We will not investigate Mrs X’s complaint about the Council issuing her a Fixed Penalty Notice for littering. This is because Mrs X could have used her right to raise a defence against the matter in court if she believed there was fault in the way it was issued.
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North Yorkshire Council (25 007 516)
Statement Closed after initial enquiries Allocations 10-Sep-2025
Summary: We will not investigate this complaint about the Council’s assessment of Mrs X’s housing application. There is not enough evidence of fault to warrant an investigation.
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Royal Borough of Kensington & Chelsea (25 007 568)
Statement Closed after initial enquiries Other 10-Sep-2025
Summary: We cannot investigate this complaint about the coroner’s service. This is because the law does not allow us to investigate the actions of the coroner and their officers.
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London Borough of Southwark (25 007 793)
Statement Closed after initial enquiries Council house sales and leaseholders 10-Sep-2025
Summary: We will not investigate this complaint about a refused ‘right to buy’ application. It is reasonable to expect Miss X to take the Council to court.
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Manchester City Council (25 008 333)
Statement Closed after initial enquiries Child protection 10-Sep-2025
Summary: We will not investigate Mr X’s complaint about the Council’s involvement with the care and contact arrangements of his children. This is because there is insufficient evidence of fault with the Council’s decision.
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Bristol City Council (25 011 365)
Statement Closed after initial enquiries Other 10-Sep-2025
Summary: We will not investigate Mr B’s complaint about how the Council is spending public money. This is because the alleged fault has not caused Mr B a personal injustice.
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London Borough of Brent (25 005 033)
Statement Closed after initial enquiries Building control 10-Sep-2025
Summary: We will not investigate this complaint about the conduct of a Council officer during a telephone call with the complainant. We consider there is no worthwhile outcome achievable by our investigation.
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Manchester City Council (25 005 354)
Statement Closed after initial enquiries Private housing 10-Sep-2025
Summary: We cannot investigate this complaint about a housing enforcement fine as it was issued by a court and we therefore have no legal remit to become involved.