Decision search
Your search has 55415 results
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Northumberland County Council (25 010 597)
Statement Closed after initial enquiries School transport 29-Jan-2026
Summary: We will not investigate Ms M’s complaint about school transport because there is not enough evidence of fault.
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London Borough of Ealing (25 011 539)
Statement Closed after initial enquiries Allocations 29-Jan-2026
Summary: We will not investigate this complaint about the Council’s provision of temporary accommodation which Mr X says was unsuitable. It was reasonable for him to challenge the suitability of the accommodation by asking the Council to carry out a review.
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London Borough of Southwark (25 011 618)
Statement Closed after initial enquiries Allocations 29-Jan-2026
Summary: We will not investigate Ms X’s complaint about the Council’s failure to rehouse her because there is insufficient evidence of fault to justify our involvement.
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Birmingham City Council (25 011 746)
Statement Closed after initial enquiries Safeguarding 29-Jan-2026
Summary: We will not investigate this complaint about adult social care. We cannot settle the dispute about what is in the person’s best interests and where she should live. So, it is unlikely that an Ombudsman investigation would achieve a different outcome, and we cannot say the person must return home. The court is better placed to consider this complaint as it can decide where the person should live.
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Liverpool City Council (25 011 823)
Statement Closed after initial enquiries Refuse and recycling 29-Jan-2026
Summary: We will not investigate this complaint about the location of a communal bin station and the Council’s response to Mr X’s service requests. This is because one of element of the complaint is late and there are no good reasons to exercise discretion to investigate it now. For the remaining issue, there is not enough evidence of fault to warrant our involvement.
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Bournemouth, Christchurch and Poole Council (25 011 880)
Statement Closed after initial enquiries Child protection 29-Jan-2026
Summary: We cannot investigate Miss X’s complaint about contact with her children or the Council’s assessment of this because this is before a Court. We are unlikely to find fault in the Council’s decision to have a Child Protection Plan. And we are unlikely to significantly add to the Council’s replies to Miss X’s complaint about communication issues.
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Thanet District Council (25 012 006)
Statement Closed after initial enquiries Planning applications 29-Jan-2026
Summary: We will not investigate this complaint about how the Council considered a prior approval application and responded to
Mr X’s complaint. This is because there is not enough evidence of fault to justify investigating. -
Birmingham City Council (25 013 140)
Statement Closed after initial enquiries Disabled facilities grants 29-Jan-2026
Summary: We will not investigate this complaint about works offered under a disabled facilities grant. This is because there is not enough evidence of fault. The recommended works changed but the Council made its decisions following the proper process.
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London Borough of Hackney (25 013 238)
Statement Closed after initial enquiries Refuse and recycling 29-Jan-2026
Summary: We will not investigate this complaint about early refuse collections. There is insufficient evidence of fault in the way the Council has considered the complainant's concerns.
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West Sussex County Council (25 013 306)
Statement Closed after initial enquiries School transport 29-Jan-2026
Summary: We will not investigate Ms M’s complaint about school transport because events before September 2024 are too old, and the Council arranged an appeal for Ms M to challenge the mileage rate she receives. This is a reasonable way to resolve the dispute.