Decision search
Your search has 55558 results
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Kent County Council (25 012 779)
Statement Closed after initial enquiries Safeguarding 10-Feb-2026
Summary: We will not investigate this complaint about adult safeguarding. This is because there is not enough evidence of fault in how the Council decided what was proportionate action in the circumstances. It is unlikely an Ombudsman investigation would add to the Council’s investigation or lead to a different outcome.
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North Northamptonshire Council (25 012 914)
Statement Closed after initial enquiries Safeguarding 10-Feb-2026
Summary: We will not investigate this complaint about adult safeguarding. This is because there is not enough evidence of fault in how the Council decided what was proportionate action in the circumstances. It is unlikely an Ombudsman investigation would add to the Council’s investigation or lead to a different outcome.
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Mid Devon District Council (25 012 937)
Statement Closed after initial enquiries Allocations 10-Feb-2026
Summary: We will not investigate Mr X’s complaint about housing allocations. The Complaint is late and it would have been reasonable for Mr X to have complained sooner.
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London Borough of Barnet (25 013 044)
Statement Closed after initial enquiries Other 10-Feb-2026
Summary: We cannot investigate Mr X’s complaint about information the Council gave a court or his contact with a child, as the Court is deciding this. The Information Commissioner’s Office is better placed to consider an information sharing complaint.
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Liverpool City Council (25 013 066)
Statement Closed after initial enquiries Highway repair and maintenance 10-Feb-2026
Summary: We will not investigate this complaint about the Council’s failure to take action over noise from an uneven road surface outside Mr X’s home. There is insufficient evidence of fault which would warrant an investigation.
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Rossendale Borough Council (25 013 178)
Statement Closed after initial enquiries Council tax 10-Feb-2026
Summary: We will not investigate this complaint about the Council’s failure to notify Miss X before referral to enforcement. This is because an investigation would be unlikely to find fault with the Council’s actions. In addition, it would be reasonable for Miss X to refer her complaint to the Valuation Tribunal.
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Bath and North East Somerset Council (25 013 182)
Statement Closed after initial enquiries Special educational needs 10-Feb-2026
Summary: We will not investigate this complaint about the education, health and care plan process because the complainant has used her right to appeal to a Tribunal.
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Cambridgeshire County Council (25 013 209)
Statement Closed after initial enquiries Special educational needs 10-Feb-2026
Summary: We will not investigate Miss X’s complaint about the Council’s handling of her request it issue her child with an Education, Health and Care Plan. The Council has offered an appropriate remedy for the initial delay, and an investigation would not achieve anything more. Miss X has now appealed to The First-tier Tribunal (Special Educational Needs and Disability). That places much of the complaint outside our jurisdiction and we cannot consider complaints about what happens in schools.
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Worcester City Council (25 013 246)
Statement Closed after initial enquiries Allocations 10-Feb-2026
Summary: We will not investigate this complaint about the Council’s decision not to increase Mrs X’s priority housing banding. This is because an investigation would not be likely to find fault with the Council’s actions.
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Statement Upheld School transport 10-Feb-2026
Summary: The Council has agreed to provide a bus pass for Ms M’s son. This resolves Ms M’s complaint. There is no worthwhile outcome achievable by further investigation.