Decision search
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Epsom & Ewell Borough Council (25 005 088)
Statement Closed after initial enquiries Planning applications 23-Sep-2025
Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because the complainant has not suffered significant injustice.
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London Borough of Hounslow (25 005 540)
Statement Closed after initial enquiries Other 23-Sep-2025
Summary: We will not investigate Miss X’s complaint about how the Council has dealt with cleanliness issues in an area near her property, and how it dealt with her complaint. An investigation would not add to the Council’s investigation nor result in a different outcome. There is not enough evidence of fault to warrant an investigation. There is insufficient significant personal injustice caused to Miss X by the matters complained of to justify us investigating. We do not investigate council complaint-handling where we are not investigating the core issues giving rise to the complaint.
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Statement Closed after initial enquiries Parking and other penalties 23-Sep-2025
Summary: We will not investigate this complaint about the Council’s decision not to refund the cost of Miss X’s parking permit. The Council’s terms and conditions clearly state annual parking permits are non-refundable under any circumstances. There is not enough evidence of fault in the Council’s handling to justify our involvement.
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London Borough of Sutton (25 007 319)
Statement Closed after initial enquiries Councillor conduct and standards 23-Sep-2025
Summary: We will not investigate this complaint about a councillor conduct complaint as Mr X is not impacted from this to a degree that would warrant our further involvement.
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Transport for London (25 007 416)
Statement Closed after initial enquiries Traffic management 23-Sep-2025
Summary: We will not investigate this complaint about Transport for London’s monitoring of traffic patterns following a road re-design. This is because we are unlikely to achieve an outcome which would warrant an investigation.
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Liverpool City Council (25 007 431)
Statement Closed after initial enquiries Parking and other penalties 23-Sep-2025
Summary: We will not investigate this complaint about a penalty charge notice. This is because there is not enough evidence of fault by the Council and it would have been reasonable for Mrs X to have made representations to the Council and appealed to the Traffic Penalty Tribunal.
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Epsom & Ewell Borough Council (25 008 756)
Statement Closed after initial enquiries Other 23-Sep-2025
Summary: We will not investigate Mr X’s complaint about how the Council has dealt with investigations into complaints concerning harassment. This is because his complaint is made late and I see no good reason to exercise discretion and consider it now.
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Arun District Council (25 010 183)
Statement Closed after initial enquiries Councillor conduct and standards 23-Sep-2025
Summary: We will not investigate this complaint about the Council’s handling of a councillor conduct complaint as it is unlikely we will find fault by the Council.
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Sheffield City Council (25 011 699)
Statement Closed after initial enquiries Council tax 23-Sep-2025
Summary: We will not investigate this complaint about Council tax liability because there is a right of appeal to a Valuation Tribunal.
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London Borough of Lambeth (25 005 643)
Statement Upheld Council tax 23-Sep-2025
Summary: We will not investigate this complaint about the Council’s handling of Ms X’s council tax. This is because the Council has already provided a suitable remedy.