Decision search
Your search has 52298 results
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North Northamptonshire Council (24 016 082)
Statement Closed after initial enquiries Special educational needs 18-Feb-2025
Summary: We cannot investigate this complaint about the Council’s decision not to name specialist educational provision in an Education Health and Care plan. This is because the complainant has used her right to appeal, and this places the matter outside the Ombudsman’s jurisdiction.
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Statement Closed after initial enquiries Other 18-Feb-2025
Summary: We cannot investigate Miss X’s complaint about the actions of a social worker. This is because she has already raised the matter during court proceedings and the law says we cannot investigate. For any other outstanding issues, Miss X could reasonably have raised the matter with the courts.
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Derbyshire Dales District Council (24 016 345)
Statement Closed after initial enquiries Land 18-Feb-2025
Summary: We will not investigate Ms X’s complaint that the Council is failing to encourage biodiversity on Council-managed land in her area. We could not achieve a worthwhile outcome, there is insufficient personal injustice and the Information Commissioner’s Office is better placed to investigate a complaint about access to information.
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South Gloucestershire Council (24 016 485)
Statement Closed after initial enquiries Parking and other penalties 18-Feb-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s decision to refuse her application for a vehicle crossing. This is because there is no sign of fault by the Council.
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London Borough of Barnet (24 016 798)
Statement Closed after initial enquiries Homelessness 18-Feb-2025
Summary: We will not investigate Miss X’s complaint about the Council’s decision that the property offered in discharge of its homelessness duty was suitable. It is reasonable to expect Miss X to have used her court appeal rights.
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Westmorland and Furness Council (24 016 955)
Statement Closed after initial enquiries Refuse and recycling 18-Feb-2025
Summary: We will not investigate this complaint about a van permit to use the Household Waste and Recycling Centre. This is because there is insufficient evidence of fault by the Council.
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Three Rivers District Council (24 008 778)
Statement Closed after initial enquiries Council tax 18-Feb-2025
Summary: We will not investigate this complaint about a Council tax exemption because there is a right of appeal to a Valuation Tribunal.
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Leicester City Council (24 009 212)
Statement Not upheld Assessment and care plan 18-Feb-2025
Summary: Mr X complained about flaws in the Council’s assessment process when it was assessing his care and support needs. He says the Council’s assessment form is too binary and oversimplifies complex and fluctuating needs. We do not find the Council was at fault.
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Portsmouth City Council (24 009 729)
Statement Upheld Charging 18-Feb-2025
Summary: Mrs X complains that the Council wrongly told her it would apply a mandatory property disregard and then wrongly refused a discretionary property disregard. The Council was at fault as it wrongly told Mrs X that it would award a mandatory property disregard. The Council was also at fault as it did not consider Mrs X’s application for a discretionary property disregard in accordance with the Care and Support statutory guidance. These faults caused distress and uncertainty to Mrs X which the Council has agreed to remedy by apologising and making a symbolic payment of £400 to her. The Council will also consider Mrs X’s application for a discretionary property disregard again.
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Reading Borough Council (24 011 097)
Statement Closed after initial enquiries Noise 18-Feb-2025
Summary: We will not investigate this complaint about the way the Council handled reports of noise nuisance allegedly caused by Mr X’s neighbour. This is because there is not enough evidence of fault.