Decision search
Your search has 55558 results
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Devon County Council (25 014 323)
Statement Closed after initial enquiries Parking and other penalties 10-Feb-2026
Summary: We will not investigate this complaint about a parking penalty charge notice (PCN). Mr X could reasonably have used his right to appeal to the Traffic Penalty Tribunal.
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Sheffield City Council (25 014 786)
Statement Closed after initial enquiries Parking and other penalties 10-Feb-2026
Summary: We will not investigate this complaint into the Council’s refusal to issue a resident’s parking permit for Mr B’s property. This is because the complaint is late and there are no good reasons to exercise discretion to investigate.
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East Sussex County Council (25 015 028)
Statement Closed after initial enquiries Highway repair and maintenance 10-Feb-2026
Summary: We will not investigate this complaint about a footpath Mr X says affects his home. It is reasonable to expect Mr X to approach take court action.
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Thanet District Council (25 015 231)
Statement Closed after initial enquiries Council tax 10-Feb-2026
Summary: We will not investigate this complaint about Council tax premiums because there is a legal remedy and a right of appeal to a Valuation Tribunal.
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Devon County Council (25 015 264)
Statement Closed after initial enquiries Highway repair and maintenance 10-Feb-2026
Summary: We will not investigate this complaint about a hedge overhanging a footpath because there is not enough evidence of fault to justify investigating.
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Royal Borough of Kingston upon Thames (25 015 405)
Statement Closed after initial enquiries Housing benefit and council tax benefit 10-Feb-2026
Summary: We will not investigate this complaint about how the Council’s housing benefit department dealt with Mr X’s reasonable adjustments. This is because the complaint is late. We cannot investigate Mr X’s complaint about the Council’s rent arrears communication as this is a matter for the Housing Ombudsman.
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New Forest District Council (25 015 563)
Statement Upheld Other 10-Feb-2026
Summary: We will not investigate Mrs X’s complaint about how the Council considered her request for reasonable adjustments. The Council has agreed to apologise to Mrs X and make service improvements.
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Knowsley Metropolitan Borough Council (25 015 949)
Statement Closed after initial enquiries Council tax 10-Feb-2026
Summary: We cannot investigate how a council tax liability order was awarded because as this is a decision of the court, it is outside our legal remit. Mr X is not caused a significant injustice from any fault in the Council’s administration of his council tax account prior to the court action, and we will not therefore investigate.
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Birmingham City Council (25 016 220)
Statement Closed after initial enquiries Highway repair and maintenance 10-Feb-2026
Summary: We will not investigate Mr X’s complaint about the Council’s decision it is not responsible for maintaining a footpath that runs alongside his property. This is because there is insufficient evidence of fault by the Council to warrant an investigation.
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Birmingham City Council (25 012 770)
Statement Upheld Direct payments 10-Feb-2026
Summary: We will not investigate this complaint about the Council’s actions relating to X’s request for direct payments for care and support and its poor communication. The Council has upheld the complaint and provided an adequate remedy for X’s injustice. There are no wider public interest issues to justify our investigation.