Decision search
Your search has 56704 results
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Transport for London (25 013 625)
Statement Closed after initial enquiries Parking and other penalties 06-Apr-2026
Summary: We will not investigate Mr X’s complaint about several penalty charge notices issued by Transport for London. Transport for London has now cancelled the penalty charge notices and investigation by us is unlikely to achieve anything more for Mr X.
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London Borough of Sutton (25 014 538)
Statement Closed after initial enquiries Special educational needs 06-Apr-2026
Summary: We cannot investigate this complaint about special educational provision. Some of the complaint is late, and for the remainder Mr Y appealed to the First-Tier Tribunal.
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Norfolk County Council (25 014 540)
Statement Upheld Other 06-Apr-2026
Summary: We have upheld Mrs X’s complaint about delay at stage 1 and 3 of the children’s statutory complaints procedure. The Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.
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London Borough of Newham (25 014 969)
Statement Closed after initial enquiries Refuse and recycling 06-Apr-2026
Summary: We will not investigate this complaint about household waste collection and complaint handling. This is because there is not enough injustice to justify our involvement.
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Kent County Council (25 016 628)
Statement Closed after initial enquiries Safeguarding 06-Apr-2026
Summary: We will not investigate this complaint about the Council’s response to safeguarding concerns. This is because there is insufficient evidence of fault by the Council.
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Swindon Borough Council (25 016 693)
Statement Closed after initial enquiries Parking and other penalties 06-Apr-2026
Summary: We will not investigate Mr X’s complaint about the Council’s handling of his parking permit applications. This is because there is insufficient evidence of fault by the Council to warrant an investigation.
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Milton Keynes Council (25 016 740)
Statement Closed after initial enquiries Special educational needs 06-Apr-2026
Summary: We will not investigate Miss X’s complaint about the Council’s assessment and decision-making processes following a SEND Tribunal hearing. If she is unhappy with the school named in the Education, Health and Care Plan, it is reasonable for her to submit a further appeal to the Tribunal. If she considers the Council has not complied with the Tribunal’s direction, she can refer this back to the Tribunal for consideration.
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Cheshire West & Chester Council (25 016 798)
Statement Closed after initial enquiries Child protection 06-Apr-2026
Summary: We will not investigate this complaint about the Council’s involvement with Ms X’s family. This is because Social Work England is better placed to consider Ms X’s complaint and we cannot achieve the outcome she seeks.
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Charnwood Borough Council (25 016 857)
Statement Closed after initial enquiries Council tax 06-Apr-2026
Summary: We cannot investigate this complaint about council tax recovery. This is because Mrs Y appealed to the Valuation Tribunal.
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North Yorkshire Council (25 017 062)
Statement Closed after initial enquiries Planning applications 06-Apr-2026
Summary: We will not investigate this complaint about the Council’s decision to grant planning permission for apartments in the building where Mr X lives. The complaint is late and we have seen no reason why Mr X could not have contacted us much sooner.