Decision search
Your search has 53740 results
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North Tyneside Metropolitan Borough Council (25 000 255)
Statement Closed after initial enquiries Other 15-Sep-2025
Summary: We will not investigate this complaint about how the Council conducted a parenting assessment. This is because the Council have amended the parenting assessment and further investigation would not lead to a different outcome.
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Knowsley Metropolitan Borough Council (25 001 302)
Statement Closed after initial enquiries Other 15-Sep-2025
Summary: We will not investigate Mr X’s complaint about the Council’s handling of Mr Y’s case. The Council has upheld Mr X’s complaint that it failed to properly assess Mr Y’s mental capacity and best interests for several years. It has apologised to Mr X for the faults identified, offered a substantial remedy payment and taken action to learn and improve its service. There is nothing more we could meaningfully achieve by investigating this matter further.
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Wiltshire Council (25 005 618)
Statement Closed after initial enquiries Disabled facilities grants 15-Sep-2025
Summary: We will not investigate this complaint about the quality of work completed following a Disabled Facilities Grant. This is because the complaint is late.
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Westmorland and Furness Council (25 005 723)
Statement Closed after initial enquiries Traffic management 15-Sep-2025
Summary: We will not investigate Mr X’s complaint about the safety of the Council’s temporary traffic light set up. This is because the Council’s actions did not cause Mr X significant injustice.
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Kirklees Metropolitan Borough Council (25 006 010)
Statement Closed after initial enquiries Council tax 15-Sep-2025
Summary: We will not investigate this complaint about the Council’s pursuit of Mr X for outstanding council tax arrears. This is because Mr X has right of appeal to the Valuation Tribunal and it would be reasonable for him to use it.
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Devon County Council (25 006 310)
Statement Closed after initial enquiries Transport 15-Sep-2025
Summary: We will not investigate this complaint about the Council’s decision not to issue Mrs X with a blue badge. This is because an investigation would be unlikely to find fault with the Council’s actions.
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Transport for London (25 006 356)
Statement Closed after initial enquiries Parking and other penalties 15-Sep-2025
Summary: We will not investigate Mrs X’s complaint about how Transport for London handled her disputed congestion charges. This is because an investigation is unlikely to lead to a different outcome.
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Manchester City Council (25 006 367)
Statement Closed after initial enquiries Parking and other penalties 15-Sep-2025
Summary: We will not investigate this complaint about inadequate security measures at a council car park. This is because the injustice Miss X claims stems from the actions of an unknown third party who broke into her car and we cannot hold the Council responsible for this. If Miss X believes the Council should be liable it would be reasonable for her to make a claim against it at court.
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St Bernard's RC Grammar School, Slough (25 006 784)
Statement Closed after initial enquiries School admissions 15-Sep-2025
Summary: We will not investigate Miss X’s complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault by the panel for us to question its decision.
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London Borough of Hounslow (25 006 825)
Statement Closed after initial enquiries Other 15-Sep-2025
Summary: We will not investigate this complaint about leaves, litter, dumped furniture and groups of teenagers hanging around a service road for local shops. The alleged faults have not caused a significant enough injustice.