Decision search
Your search has 55054 results
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Humberside Fire Authority (25 010 247)
Statement Closed after initial enquiries Other 24-Sep-2025
Summary: We will not investigate this complaint about the Authority’s position relating to public events and data collection. There is no evidence the Authority’s actions has caused X a significant injustice and we cannot achieve the outcome they seek.
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London Borough of Lambeth (25 011 399)
Statement Upheld Looked after children 24-Sep-2025
Summary: We have upheld Miss X’s complaint because the Council delayed considering her complaint at stage three of the children’s statutory complaints procedure. The Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused to Miss X.
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Leeds City Council (24 014 691)
Statement Closed after initial enquiries Drainage 24-Sep-2025
Summary: We will not investigate this complaint about failure to deal with a blocked drain and breaches of planning control. We have not seen enough evidence of fault in the way the Council considered these matters.
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Stockton-on-Tees Borough Council (24 020 449)
Statement Upheld Safeguarding 24-Sep-2025
Summary: We will not investigate a council and care homes over the care of Mr X, Mrs X’s husband. Mrs X says the faults in care led to her husband’s death and for distress for her. There were faults admitted by the council and care homes. However, both organisations have taken action to prevent the faults happening for other care home residents. An investigation would be unlikely to find the faults caused Mr X’s death or achieve more for Mrs X than the work the council and care homes have already carried out.
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Teesside Healthcare (24 020 449a)
Statement Closed after initial enquiries Care and treatment 24-Sep-2025
Summary: We will not investigate a council and care homes over the care of Mr X, Mrs X’s husband. Mrs X says the faults in care led to her husband’s death and for distress for her. There were faults admitted by the council and care homes. However, both organisations have taken action to prevent the faults happening for other care home residents. An investigation would be unlikely to find the faults caused Mr X’s death or achieve more for Mrs X than the work the council and care homes have already carried out.
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London Borough of Sutton (25 007 319)
Statement Closed after initial enquiries Councillor conduct and standards 23-Sep-2025
Summary: We will not investigate this complaint about a councillor conduct complaint as Mr X is not impacted from this to a degree that would warrant our further involvement.
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Transport for London (25 007 416)
Statement Closed after initial enquiries Traffic management 23-Sep-2025
Summary: We will not investigate this complaint about Transport for London’s monitoring of traffic patterns following a road re-design. This is because we are unlikely to achieve an outcome which would warrant an investigation.
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Liverpool City Council (25 007 431)
Statement Closed after initial enquiries Parking and other penalties 23-Sep-2025
Summary: We will not investigate this complaint about a penalty charge notice. This is because there is not enough evidence of fault by the Council and it would have been reasonable for Mrs X to have made representations to the Council and appealed to the Traffic Penalty Tribunal.
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Epsom & Ewell Borough Council (25 008 756)
Statement Closed after initial enquiries Other 23-Sep-2025
Summary: We will not investigate Mr X’s complaint about how the Council has dealt with investigations into complaints concerning harassment. This is because his complaint is made late and I see no good reason to exercise discretion and consider it now.
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Arun District Council (25 010 183)
Statement Closed after initial enquiries Councillor conduct and standards 23-Sep-2025
Summary: We will not investigate this complaint about the Council’s handling of a councillor conduct complaint as it is unlikely we will find fault by the Council.