Decision search
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Wakefield City Council (25 013 396)
Statement Closed after initial enquiries School transport 03-Feb-2026
Summary: We will not investigate Ms M’s complaint about post-16 transport for her son because it would be reasonable for her to use the Council’s appeals process. There is nothing worthwhile we could achieve by investigating Ms M’s complaint at this stage.
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Rutland County Council (25 013 538)
Statement Closed after initial enquiries School transport 03-Feb-2026
Summary: We will not investigate Ms M’s complaint about the Council’s response to her questions about its new school transport policy because investigation would not lead to a different outcome. It would be reasonable for Ms M to use the Council’s appeals process to challenge the impact of the new policy on her son.
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Westmorland and Furness Council (25 013 607)
Statement Closed after initial enquiries Refuse and recycling 03-Feb-2026
Summary: We will not investigate this complaint about nuisance from waste bins. This is because the injustice caused is not enough to justify our involvement. We are satisfied with the actions the Council took in response to the complaint, to apologise, remind staff not to leave bins blocking access, and to monitor staff. It is unlikely an Ombudsman investigation would add anything further.
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Statement Closed after initial enquiries Noise 03-Feb-2026
Summary: We will not investigate this complaint about the Council’s handling of Mr X’s reports or noise and littering by his neighbours. This is because there is not enough evidence of fault by the Council and it is unlikely investigation would achieve any worthwhile outcome for Mr X.
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Cheshire East Council (25 013 855)
Statement Closed after initial enquiries Refuse and recycling 03-Feb-2026
Summary: We will not investigate this complaint about missed bin collections. This is because there is not enough evidence of fault. The Council is following its policy to not collect bins where it cannot get to them.
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Blaby District Council (25 014 029)
Statement Closed after initial enquiries Council tax 03-Feb-2026
Summary: We will not investigate this complaint about the Council’s decision not to retrospectively award Mr X a council tax discount. This is because the Valuation Tribunal is best placed to consider this matter.
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East Sussex County Council (25 014 181)
Statement Closed after initial enquiries Alternative provision 03-Feb-2026
Summary: We cannot investigate this complaint about the Council’s Education Health and Care Needs Assessment process and its decision not to assess her child, and its subsequent decision not to make alternative educational provision for the complainant’s child. The complainant has used her right to appeal to the First-tier Tribunal (Special Educational Needs and Disability) and the Courts have decided that the Ombudsman cannot intervene where the right to appeal has been used.
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Statement Closed after initial enquiries Parking and other penalties 03-Feb-2026
Summary: We will not investigate this complaint about the conduct of enforcement agents recovering parking penalties on its behalf. There is insufficient evidence of fault which would warrant an investigation.
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City of Bradford Metropolitan District Council (25 014 654)
Statement Closed after initial enquiries Council tax 03-Feb-2026
Summary: We will not investigate this complaint about a council tax premium. This is because the injustice is not significant enough to justify our involvement.
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London Borough of Barking & Dagenham (25 014 851)
Statement Closed after initial enquiries Parking and other penalties 03-Feb-2026
Summary: We will not investigate this complaint about a Penalty Charge Notice because it is reasonable to expect Mr Y to approach the Traffic Enforcement Centre and then the London Tribunals.