Decision search
Your search has 53111 results
-
London Borough of Hillingdon (25 003 010)
Statement Closed after initial enquiries Trees 29-Jul-2025
Summary: We will not investigate this complaint about the Council refusing to prune overgrown trees on the boundary of Miss X’s home. This is because there is insufficient evidence of fault.
-
North Northamptonshire Council (25 003 177)
Statement Closed after initial enquiries Other 29-Jul-2025
Summary: We will not investigate this complaint about delays caused when a refuse vehicle failed to pull over to allow Mr X to pass. This is because the injustice caused to him is not significant enough to justify an investigation.
-
Herefordshire Council (25 003 333)
Statement Upheld Council tax 29-Jul-2025
Summary: We will not investigate this council tax error following a death because the Council has provided a satisfactory remedy and there is not enough remaining injustice to require an investigation.
-
Greensleeves Homes Trust (25 003 362)
Statement Closed after initial enquiries Other 29-Jul-2025
Summary: We will not investigate this complaint about missing items in a care home. The substantive matter is best considered by the small claims court, and it is not a good use of public resources to investigate complaint-handling in isolation.
-
South Tyneside Metropolitan Borough Council (25 003 367)
Statement Closed after initial enquiries Trees 29-Jul-2025
Summary: We will not investigate this complaint about trees which the complainant says have damaged her property. This is because it is a matter for insurers and because part of the complaint is late.
-
Birmingham City Council (25 003 520)
Statement Closed after initial enquiries Homelessness 29-Jul-2025
Summary: We will not investigate this complaint about the suitability of temporary accommodation. It was reasonable for Miss X to request a review of the Council’s decision, then to use her statutory right of appeal to county court.
-
Hinckley & Bosworth Borough Council (25 003 846)
Statement Closed after initial enquiries Council tax 29-Jul-2025
Summary: We will not investigate this complaint about the Council’s handling of Mr X’s council tax account as it is unlikely we will find fault by the Council. We cannot investigate the complaint about a liability order as this was decided in court and not therefore within our legal remit.
-
Salford City Council (25 003 882)
Statement Closed after initial enquiries Council tax 29-Jul-2025
Summary: We will not investigate this complaint about a disputed council tax bill as Mr X can appeal to the Valuation Tribunal.
-
London Borough of Tower Hamlets (25 004 047)
Statement Closed after initial enquiries Homelessness 29-Jul-2025
Summary: We will not investigate this complaint about the suitability of temporary accommodation. It was reasonable for Miss X to use her statutory right of appeal to the county court. It remains open to her to seek permission from the court to submit a late appeal.
-
London Borough of Lewisham (25 004 181)
Statement Closed after initial enquiries Trees 29-Jul-2025
Summary: We will not investigate Mr X’s complaint that the Council failed to maintain the boundary between his property and a park. This is because an investigation would not lead to a different outcome, the courts are better placed to determine if the Council is liable for compensation for Mr X’s injury and part of Mr X’s complaint is made late.