Decision search
Your search has 53874 results
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Milton Keynes Council (25 003 765)
Statement Closed after initial enquiries Planning applications 03-Jul-2025
Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because it is unlikely an investigation would achieve a worthwhile outcome for the complainant.
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London Borough of Wandsworth (25 005 177)
Statement Closed after initial enquiries Planning applications 03-Jul-2025
Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because we are unlikely to find fault.
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Liverpool City Council (25 005 528)
Statement Closed after initial enquiries Other 03-Jul-2025
Summary: We will not investigate this complaint about an import inspection delay. This is because there is not enough evidence of fault to warrant our investigation.
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Worcester City Council (25 006 584)
Statement Closed after initial enquiries Parking and other penalties 03-Jul-2025
Summary: We will not investigate Miss B’s complaint about a Penalty Charge Notice (PCN) for an alleged parking contravention. This is because it is reasonable for Miss B to put in an appeal to the Traffic Penalty Tribunal.
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Kent County Council (24 008 307)
Statement Closed after initial enquiries Special educational needs 02-Jul-2025
Summary: We will not investigate Mrs X’s complaint about how the Council dealt with her request for a change of school. This is because she used her right of appeal to a tribunal and the issues raised are either not separable from that appeal or are made late.
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Oxfordshire County Council (24 010 197)
Statement Not upheld Planning applications 02-Jul-2025
Summary: Ms X complained about the Council’s failure take action in response to her complaint about a breach of planning permission. We did not find the Council to be at fault because it considered her concerns but decided the development was built in accordance with the approved plans. In the absence of fault in the process, we are unable to recommend the Council takes action to restore Ms X’s privacy.
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Staffordshire County Council (24 012 158)
Statement Upheld Special educational needs 02-Jul-2025
Summary: Ms X complains the Council did not deal with her son Y’s education properly and he missed education and special educational needs (SEN) provision. The Council delayed issuing an Education Health and Care (EHC) Plan, did not include provision in the EHC Plan and its complaint response was late. Ms X suffered delay and Y missed special educational needs provision. The Council should apologise, Pay Ms X £700 in respect of delays, pay Ms X £1,800 for missed SEN provision, Pay Ms X £250 for time and trouble and provide guidance to staff.
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Staffordshire County Council (24 013 866)
Statement Upheld Fostering 02-Jul-2025
Summary: Miss X complains the Council did not deal properly with a safeguarding investigation regarding a foster family. The Council acted disproportionately, and unprofessionally. Miss X suffered avoidable distress. The Council should pay Miss X £1500.
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Cumberland Council (24 014 269)
Statement Closed after initial enquiries Other 02-Jul-2025
Summary: We cannot investigate this complaint about the care of Ms X’s child as it is now clear that the matters complained of are ones that either were or could reasonably have been mentioned during court proceedings. Only a court could order different living arrangements for the child.
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Cambridgeshire County Council (24 015 141)
Statement Upheld Special educational needs 02-Jul-2025
Summary: We have found fault with the Council for delays during the annual review process and issuing of a final amended Education, Health and Care Plan for Mrs X’s son, Y. These delays caused Y to miss out on occupational therapy provision. The Council has agreed to remedy Y’s injustice.