Decision search
Your search has 51781 results
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Dudley Metropolitan Borough Council (24 020 340)
Statement Closed after initial enquiries Charging 06-May-2025
Summary: We will not investigate this complaint about financial assessment for residential care fees. There is not enough evidence of fault by the Council. It reached its decision based on a financial assessment, which it reconsidered based on information from the complainant. There is no reason for the Ombudsman to question or criticise the Council’s decision, even though the complainant disagrees. It is unlikely we would add to the Councils investigation or reach a different outcome.
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Sandwell Metropolitan Borough Council (24 020 441)
Statement Closed after initial enquiries Homelessness 06-May-2025
Summary: We will not investigate this complaint about the Council’s decision on a homelessness application. It was reasonable for the complainant to ask for a review of its decision and she has now done so. She will have further rights of appeal if the review is not successful.
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Milton Keynes Council (24 020 562)
Statement Upheld Special educational needs 06-May-2025
Summary: We upheld Mr X’s complaint about delays in the Education, Health and Care process regarding his child, Y. The Council agreed to resolve the complaint early by apologising to Mr X and paying him a symbolic payment to acknowledge the injustice caused.
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London Borough of Southwark (24 020 573)
Statement Closed after initial enquiries Homelessness 06-May-2025
Summary: We will not investigate Ms X’s complaint about the Council’s decision to end its housing duty. There is a right of appeal to the county court which it is reasonable for her to use.
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Buckinghamshire Council (24 020 605)
Statement Closed after initial enquiries Refuse and recycling 06-May-2025
Summary: We will not investigate this complaint about difficulties in arranging a medical waste collection as there is insufficient evidence of significant injustice caused to the complainant to justify our further action.
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Worcestershire County Council (24 020 668)
Statement Closed after initial enquiries Special educational needs 06-May-2025
Summary: We cannot investigate Mr X’s complaint about how the Council handled his child’s Education, Health and Care Plan because we cannot investigate any matter connected to a decision that has been appealed to a tribunal.
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London Borough of Hackney (24 020 782)
Statement Closed after initial enquiries Housing benefit and council tax benefit 06-May-2025
Summary: We will not investigate Mr X’s complaint about discretionary housing payments. One issue is too late. On another issue we are unlikely to find any injustice. And on another we are unlikely to find fault.
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City of Bradford Metropolitan District Council (24 020 819)
Statement Closed after initial enquiries Planning applications 06-May-2025
Summary: We will not investigate Mr X’s complaint about the Council’s handling of a planning application. This is because there is not enough evidence of fault by the Council or to show its actions caused Mr X significant injustice.
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City of Doncaster Council (24 020 826)
Statement Closed after initial enquiries Pollution 06-May-2025
Summary: We will not investigate this complaint about the Council’s handling of Mr X’s reports of smoke emission from his neighbour’s chimney. This is because there is not enough evidence of fault to warrant us investigating.
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London Borough of Tower Hamlets (24 004 562)
Statement Upheld Homelessness 06-May-2025
Summary: The Council was at fault for delays dealing with Mr X’s homelessness application. Its failure to give Mr X accurate information meant he missed out on accommodation. As a result, he and his family have been living separately among friends and family for over a year. To remedy this injustice, the Council has agreed to apologise, provide accommodation and make payments to Mr X.