Decision search
Your search has 51781 results
-
Derbyshire County Council (24 021 703)
Statement Closed after initial enquiries Highway repair and maintenance 06-May-2025
Summary: We will not investigate this complaint about highway maintenance because there is not enough evidence of fault to justify investigating and we cannot achieve the outcome Mr Y is seeking.
-
Malvern Hills District Council (24 022 127)
Statement Closed after initial enquiries Other 06-May-2025
Summary: We will not investigate this complaint about dog fouling because there is insufficient evidence of fault by the Council.
-
West Sussex County Council (24 022 235)
Statement Closed after initial enquiries Traffic management 06-May-2025
Summary: We will not investigate this complaint about highway maintenance because it is reasonable to expect Mr Y to approach the court about the matter and the courts are better placed to deal with the complaint.
-
Leicester City Council (24 022 336)
Statement Closed after initial enquiries Highway repair and maintenance 06-May-2025
Summary: We will not investigate Mr X’s complaint about the Council’s response to a report of footpath defect. It’s unlikely we would find fault in the Council’s actions if we were to investigate. And in any case, we cannot achieve the outcome Mr X is looking for.
-
Nottingham City Council (24 019 916)
Statement Closed after initial enquiries Other 06-May-2025
Summary: We will not investigate this complaint about supported living. Further investigation will not lead to a different outcome.
-
Norfolk County Council (24 020 068)
Statement Closed after initial enquiries Transport 06-May-2025
Summary: We will not investigate Miss X’s complaint about the Council’s Blue Badge application process and its decision to refuse her application. There is not enough evidence of fault in the Council’s decision-making process to warrant us investigating.
-
Way Ahead Community Services Ltd (24 020 086)
Statement Closed after initial enquiries Charging 06-May-2025
Summary: We will not investigate Mr X’s complaint about charges for his father’s care. The Care Provider has apologised and offered a partial refund, which is an appropriate remedy for the injustice caused. Further investigation by us could not add to this nor lead to a different outcome.
-
London Borough of Enfield (24 020 124)
Statement Closed after initial enquiries Homelessness 06-May-2025
Summary: We will not investigate this complaint about the Council’s alleged unsuitable offer of temporary accommodation. Any fault in the Council’s actions has not caused an injustice, as it offered Miss X different temporary accommodation which she accepted.
-
London Borough of Hackney (24 020 283)
Statement Closed after initial enquiries Other 06-May-2025
Summary: We will not investigate Mr X’s complaint that the Council failed to resolve his concerns about his flat’s unique property reference number and street address. This is because it was Mr X’s landlord’s responsibility to deal with these matters and the injustice Mr X claims is the result of their failure to do so, rather than any fault by the Council. If Mr X believes he has been incorrectly billed by the utility companies he should take this up with them directly.
-
The Council of St Monica Trust (24 020 317)
Statement Closed after initial enquiries Residential care 06-May-2025
Summary: We will not investigate Mrs X’s complaint about the standard of care her mother received just before she died. The Care Provider has investigated Mrs X’s concerns, upheld parts of her complaint, apologised and taken action to improve. We could not add to the Care Provider’s response by investigating the matter further.