Decision search
Your search has 55558 results
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London Borough of Hackney (25 016 465)
Statement Closed after initial enquiries Parking and other penalties 04-Feb-2026
Summary: We will not investigate this complaint about a parking penalty charge notice as it is reasonable to expect Mr X to have appealed against it to the independent tribunal or authorised Miss X, the driver at the time, to do so.
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Royal Borough of Kingston upon Thames (25 016 524)
Statement Closed after initial enquiries Trees 04-Feb-2026
Summary: We will not investigate Ms X’s complaint about damage to her property caused by a falling tree. This is because it would be reasonable for Ms X to make a claim to the Council and, if it refuses her claim, to take the matter to court.
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Essex County Council (25 018 357)
Statement Upheld Special educational needs 04-Feb-2026
Summary: We have upheld this complaint about the Council’s failure to complete an Education Health and Care Needs Assessment for Mrs X’s child within the statutory timescale. The Council has agreed to provide a proportionate remedy and this removes the need for us to investigate.
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London Borough of Havering (25 020 286)
Statement Upheld Councillor conduct and standards 04-Feb-2026
Summary: We have upheld Mr X’s complaint about the Council’s failure to act in response to his allegations of bias and discrimination. The Council has agreed to take appropriate steps to address the concerns and remedy the frustration caused. We will not investigate the handling of Mr X’s complaint about a councillor because there is insufficient evidence of fault in the decision-making to justify our involvement.
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London Borough of Havering (25 020 287)
Statement Closed after initial enquiries Commercial and contracts 04-Feb-2026
Summary: We will not investigate Mr X’s complaint about whether the Council was in breach of its tenancy agreement as court action is more appropriate to address his concerns. We will not investigate his complaint about the Council’s lack of response to the concerns he raised about the operation of its private sector leasing scheme because his complaint is late and there are no good reasons to decide to investigate now. Even if we investigated, we could not achieve a worthwhile outcome.
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Bristol City Council (25 020 311)
Statement Closed after initial enquiries Highway repair and maintenance 04-Feb-2026
Summary: We will not investigate Mrs B’s complaint that her property is being damaged due to the Council’s failure to maintain a section of road. This is because it is reasonable for Mrs B to put in a claim to the Council’s insurers, and if needed, take the Council to court.
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London Borough of Barnet (25 021 031)
Statement Closed after initial enquiries Council tax 04-Feb-2026
Summary: We will not investigate this complaint about a Council tax liability and discount because there is a right of appeal to a Valuation Tribunal.
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Cheshire East Council (25 021 140)
Statement Closed after initial enquiries Council tax 04-Feb-2026
Summary: We will not investigate this complaint about the Council’s lack of response to a legal challenge as this is a matter for the courts. He also has a right of appeal to a Valuation Tribunal.
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Hampshire County Council (25 021 226)
Statement Closed after initial enquiries Highway repair and maintenance 04-Feb-2026
Summary: We will not investigate Mr B’s complaint about the Council’s refusal to remove overgrown vegetation which is a risk to highway users. This is because there is not enough evidence of fault to justify an investigation.
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London Borough of Lewisham (25 021 621)
Statement Closed after initial enquiries Council tax 04-Feb-2026
Summary: We will not investigate this complaint about Council tax liability because there is a right of appeal to a Valuation Tribunal. There is insufficient evidence of fault by the Council in its enforcement of the debt.