Decision search
Your search has 56704 results
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London Borough of Lambeth (25 013 341)
Statement Closed after initial enquiries Allocations 14-Apr-2026
Summary: We will not investigate Mrs X’s complaint about the Council’s decision about her priority for social housing. There is not enough evidence of fault in the Council’s decision making about medical priority to justify investigating.
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Birmingham City Council (25 014 363)
Statement Closed after initial enquiries Other 14-Apr-2026
Summary: We will not investigate Ms X’s complaint about a charge the Council put on her property in 2011 because we could not achieve a worthwhile outcome, given the lapse of time.
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St Albans City Council (25 015 447)
Statement Closed after initial enquiries Councillor conduct and standards 14-Apr-2026
Summary: We will not investigate this complaint about the way the Council dealt with a complaint that several councillors breached the code of conduct. We have not seen enough evidence of fault in the Council’s actions.
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London Borough of Islington (25 016 695)
Statement Closed after initial enquiries Special educational needs 14-Apr-2026
Summary: We will not investigate this complaint about the Council’s refusal to reimburse the cost of a speech and language assessment commissioned by the complainant. There is not enough evidence of fault on the Council’s part to warrant investigation.
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Kent County Council (25 016 930)
Statement Closed after initial enquiries Special educational needs 14-Apr-2026
Summary: We will not investigate this complaint about closure of a specialist Council service. This is because there is not enough evidence of fault for us to investigate.
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London Borough of Islington (25 016 996)
Statement Closed after initial enquiries Special educational needs 14-Apr-2026
Summary: We will not investigate this complaint about the Council’s actions in securing Special Education Provision in a young person’s Education, Health, and Care Plan. It is unlikely we would find fault in the Council’s actions.
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Kent County Council (25 017 112)
Statement Upheld Looked after children 14-Apr-2026
Summary: We will not investigate Mr X’s complaint about children services’ actions. We have upheld Mr X’s complaint as the Council has now agreed to follow the Children Act statutory complaints’ procedure which is a proportionate way to resolve the complaint.
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Devon County Council (25 017 189)
Statement Closed after initial enquiries Child protection 14-Apr-2026
Summary: We will not investigate Mr X’s complaint about the Council’s actions following his adopted daughter’s allegations against him. This is because it is late and there are no good grounds to exercise discretion to consider it now.
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Wakefield Metropolitan District Council (25 017 552)
Statement Closed after initial enquiries Special educational needs 14-Apr-2026
Summary: We cannot investigate this complaint about the Council’s handling of an Education, Health and Care plan. This is because the complainant has used her right to appeal to the First-tier Tribunal (Special Educational Needs and Disability) and the Courts have decided that the Ombudsman cannot intervene where the right to appeal has been used.
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Wiltshire Council (25 017 582)
Statement Closed after initial enquiries Assessment and care plan 14-Apr-2026
Summary: We cannot investigate this complaint about the Council delaying moving Miss X to a new placement and having left her in an unsuitable placement for many years. The onset of court action has engaged a permanent legal bar that prevents us from investigating.