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  • Tewkesbury Borough Council (24 020 540)

    Statement Closed after initial enquiries Allocations 07-May-2025

    Summary: We will not investigate Miss X’s complaint the Council failed to properly consider her request for a referral to another Council. This is because there is insufficient evidence of fault.

  • Stoke-on-Trent City Council (24 020 601)

    Statement Closed after initial enquiries Other 07-May-2025

    Summary: We will not investigate Mr and Mrs X’s complaint about the Councils actions relating to a Fixed Penalty Notice. There is not enough evidence of fault causing injustice and Mr and Mrs X could have raised a defence in court.

  • Warrington Council (24 020 607)

    Statement Closed after initial enquiries Direct payments 07-May-2025

    Summary: We will not investigate this complaint about the Council’s refusal to pay the full cost of the complainant’s care. This is because the matter has been to court.

  • Nottingham City Council (24 020 658)

    Statement Closed after initial enquiries Homelessness 07-May-2025

    Summary: We will not investigate this complaint about the Council’s decisions relating to Miss X’s housing. It is reasonable for Miss X to use her right of appeal via the county court for the decision she is not homeless. There is insufficient evidence of fault in the Council’s decision she cannot join its housing register.

  • Durham County Council (24 020 659)

    Statement Closed after initial enquiries Assessment and care plan 07-May-2025

    Summary: We cannot investigate this complaint about adult social care, because the care package is arranged and funded by the NHS.

  • Wokingham Borough Council (24 020 785)

    Statement Closed after initial enquiries Allocations 07-May-2025

    Summary: We will not investigate this late complaint about how the Council handled Miss X’s housing case in 2023. There is not a good reason for the delay in Miss X bringing the complaint to us.

  • East Suffolk Council (24 020 793)

    Statement Closed after initial enquiries Planning applications 07-May-2025

    Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because we are unlikely to find fault.

  • Southend-on-Sea City Council (24 020 859)

    Statement Closed after initial enquiries Other 07-May-2025

    Summary: We cannot investigate this complaint about the Council’s actions in safeguarding a child and adhering to the recommendations of a report. The matters complained of are closely linked to decisions about the care arrangements for a child, which have been subject to court action, and we are thus legally prevented from investigating them.

  • Birmingham City Council (24 020 868)

    Statement Closed after initial enquiries Planning applications 07-May-2025

    Summary: We will not investigate Mrs X’s complaint about the Council’s failure to notify her about her neighbour’s planning applications. This is because there is not enough evidence of fault by the Council.

  • Manchester City Council (24 020 930)

    Statement Closed after initial enquiries Other 07-May-2025

    Summary: We will not investigate this complaint about an alleged threat of legal action made by a Council officer to Miss X regarding school attendance. There is not enough evidence of injustice caused by fault to warrant investigation.

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