Decision search
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Cheshire West & Chester Council (25 017 276)
Statement Closed after initial enquiries Child protection 09-Apr-2026
Summary: We will not investigate this complaint that the Council’s actions have alienated the complainant’s children from him. This is because our intervention would not achieve what he is seeking or lead to a different outcome.
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Buckinghamshire Council (25 017 449)
Statement Closed after initial enquiries Parking and other penalties 09-Apr-2026
Summary: We will not investigate Mrs X’s complaint about the actions of Enforcement Agents acting on behalf of the Council, to recover a debt for an unpaid Penalty Charge Notice. This is because it is late and there are no reasons the complaint could not have been made sooner. It is also unlikely that further investigation would find evidence of fault.
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Hertfordshire County Council (25 017 578)
Statement Closed after initial enquiries School transport 09-Apr-2026
Summary: We will not investigate this complaint about the Council failing to act on multiple safeguarding concerns Ms X had about unsafe special educational needs transport practices. This is because there is not enough evidence of fault by the Council.
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West Sussex County Council (25 017 739)
Statement Closed after initial enquiries Alternative provision 09-Apr-2026
Summary: We will not investigate this complaint about the Council’s refusal to provide alternative educational provision for Ms X’s son while he was unable to attend school. This is because there is not enough evidence of fault by the Council to warrant investigation.
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Calderdale Metropolitan Borough Council (25 017 948)
Statement Closed after initial enquiries Other 09-Apr-2026
Summary: We will not investigate this complaint about the Council’s decision to sell a sports stadium. Mr X has not claimed a significant personal injustice and there is not enough evidence the Council’s decision is likely to cause him any, so an investigation is not warranted.
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Gloucestershire County Council (25 018 163)
Statement Closed after initial enquiries Special educational needs 09-Apr-2026
Summary: We will not investigate Mrs X’s complaint about the Council’s handling of her child’s education, health and care plan because an investigation would not lead to a different outcome. It was reasonable for Mrs X to use her right of appeal if she was unhappy with the content of the final plan the Council issued.
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Leicester City Council (25 018 251)
Statement Closed after initial enquiries Other 09-Apr-2026
Summary: Mr X complains he is not liable for the debt on a business rates account. We will not investigate this complaint because it is reasonable to have expected Mr X to have attended Court to dispute the Liability Order. The Court would have been better placed to make this decision.
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Surrey Heath Borough Council (25 018 265)
Statement Closed after initial enquiries Enforcement 09-Apr-2026
Summary: We will not investigate this complaint about the language used by the Council when closing a planning enforcement case, and about its handling of an associated subject access request. The injustice caused is not significant enough to justify pursuing the matter further, and the ICO is better placed to consider any ongoing data handling concerns.
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Hertfordshire County Council (25 018 373)
Statement Closed after initial enquiries Other 09-Apr-2026
Summary: We will not investigate this complaint about the Council’s decision to enforce a contact restriction on Mr X. This is because there is not enough evidence of fault to warrant our involvement.
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Bristol City Council (25 018 406)
Statement Closed after initial enquiries Antisocial behaviour 09-Apr-2026
Summary: We will not exercise discretion to investigate this complaint about the Council’s failure to take action over van dwellers occupying public land. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mr X could not have complained to us sooner.