Decision search
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North Northamptonshire Council (25 010 201)
Statement Closed after initial enquiries Other 16-Dec-2025
Summary: We will not investigate this complaint that the Council has refused to engage with complainant about finding a viable use for a listed building he owns. There is insufficient evidence of fault in the way the Council has responded to the request for engagement, and we cannot investigate alleged faults which affect all or most people in the Council’s area.
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London Borough of Newham (25 010 219)
Statement Closed after initial enquiries Allocations 16-Dec-2025
Summary: We will not investigate this complaint about the Cuoncil’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.
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Birmingham City Council (25 010 240)
Statement Closed after initial enquiries Parking and other penalties 16-Dec-2025
Summary: We will not investigate this complaint about the enforcement of a penalty charge notice issued for a road user charging contravention. The complainant has already taken court action about the matter, it is reasonable to expect him to have used his right of appeal to the Traffic Penalty Tribunal in any case, and there is insufficient evidence of fault in the way his request for a payment plan was considered.
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Kirklees Metropolitan Borough Council (25 010 275)
Statement Closed after initial enquiries Council house sales and leaseholders 16-Dec-2025
Summary: We will not investigate this housing complaint. It is reasonable to expect Mr X to take court action on the dispute about his application to buy his home. On other points, either the law prevents us investigating or it is unlikely we could reach a clear view.
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London Borough of Havering (25 010 293)
Statement Closed after initial enquiries Parking and other penalties 16-Dec-2025
Summary: We will not investigate this complaint about Mr X’s three Penalty Charge Notices. This is because he could have followed the statutory process and appealed to a tribunal. It is reasonable to expect Mr X to have followed this process.
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Lincoln City Council (25 010 401)
Statement Upheld Refuse and recycling 16-Dec-2025
Summary: We will not investigate this complaint about Mr X’s bin collections because it would not add anything to the investigation and outcome provided by the Council.
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South Kesteven District Council (25 010 535)
Statement Closed after initial enquiries Other 16-Dec-2025
Summary: We will not investigate Mr X’s complaint about the Council not ordering a neighbour to remove waste from their property, and about complaint-handling delay. There is not enough evidence of Council fault to warrant us investigating. There is insufficient significant personal injustice caused to Mr X by the Council to justify an investigation. We also cannot achieve the outcome he seeks. We do not investigate council complaint-handling where we are not investigating the core issue giving rise to the complaint.
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South Staffordshire District Council (25 010 563)
Statement Closed after initial enquiries Other 16-Dec-2025
Summary: We will not investigate this complaint about the Council’s decision not to issue an abatement notice about a light shining into Mr X’s house. This is because there is not enough evidence of fault to warrant an investigation.
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Salford City Council (25 010 913)
Statement Closed after initial enquiries Licensing 16-Dec-2025
Summary: We will not investigate this complaint about the Council issuing a financial penalty for a breach of licensing conditions. This is because there is not enough evidence of fault.
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Leeds City Council (25 010 932)
Statement Closed after initial enquiries Child protection 16-Dec-2025
Summary: We will not investigate Mr F’s complaint about a Children and Family Assessment because there is no worthwhile outcome achievable.