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  • London Borough of Harrow (25 001 797)

    Statement Closed after initial enquiries Other 31-Jul-2025

    Summary: We will not investigate this complaint about the Council’s actions relating to a volunteer group. We have not seen enough evidence of fault in the Council’s actions to warrant our involvement.

  • Sheffield City Council (25 002 245)

    Statement Closed after initial enquiries Council tax 31-Jul-2025

    Summary: We will not investigate this complaint about the Council’s handling of a council tax account. This is because we could not add to the investigation the Council has already carried out, and we cannot achieve the outcome that Mrs X wants.

  • London Borough of Haringey (25 002 326)

    Statement Closed after initial enquiries Special educational needs 31-Jul-2025

    Summary: We will not investigate Mr X’s complaint about a Council’s decision not to arrange for a speech and language assessment as part of an Education Health and Care Plan for his son. This is because Mr X has the right to appeal to the First-tier Tribunal (Special Educational Needs and Disability) and it would be reasonable for him to do so.

  • Bristol City Council (25 002 495)

    Statement Closed after initial enquiries Parking and other penalties 31-Jul-2025

    Summary: We will not investigate this complaint about the Council failing to refund two penalty charge notices and sending his personal information to an old address.

  • New Forest District Council (25 002 594)

    Statement Closed after initial enquiries Enforcement 31-Jul-2025

    Summary: We will not investigate this complaint about the way the Council considered a report of a breach of planning control and retrospective planning application. We have not seen enough evidence of fault to justify an investigation.

  • Nottingham City Council (25 002 793)

    Statement Closed after initial enquiries Other 31-Jul-2025

    Summary: We will not investigate this complaint about the Council’s refusal to accept responsibility for a collapsed wall and associated financial loss. The complaint is late and we have seen no reason to exercise discretion on this point.

  • Lancashire County Council (25 004 571)

    Statement Closed after initial enquiries Other 31-Jul-2025

    Summary: We will not investigate Mr X’s complaint of the Council’s bias against him in matters involving his children. The law prevents us from investigating anything that is or has been to court. Other bodies are better placed to consider Mr X’s complaints about an individual Social Worker and the accuracy of Council records about him.

  • Northumberland County Council (25 005 013)

    Statement Closed after initial enquiries Child protection 31-Jul-2025

    Summary: We cannot investigate Mr X’s complaint about false information that led towards his child being removed from his care. The issues raised relate to what happened in court.

  • Westminster City Council (25 005 203)

    Statement Closed after initial enquiries Child protection 31-Jul-2025

    Summary: We will not investigate Ms X’s complaint the Council took matters about her grandchild to court under false pretences. The law prevents us from investigating anything that is or has been the subject of court proceedings.

  • Kent County Council (25 005 236)

    Statement Closed after initial enquiries Child protection 31-Jul-2025

    Summary: We will not investigate Mr X’s complaint about matters involving the care of his children. The law prevents us from investigating anything which is or has been the subject of court proceedings. It would be reasonable for Mr X to raise any concerns he has directly with the court about existing care arrangements for his children.

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