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  • London Borough of Bromley (25 007 472)

    Statement Closed after initial enquiries Special educational needs 30-Oct-2025

    Summary: We cannot investigate some of Miss X’s complaint about how the Council secured her child’s Education, Health and Care Plan because she appealed to a tribunal. We will not investigate the remainder because the tests in our assessment code are not met.

  • London Borough of Haringey (25 007 652)

    Statement Closed after initial enquiries Homelessness 30-Oct-2025

    Summary: We will not investigate this late complaint about the Council’s decision in 2022 that Mr X was not in priority need. There is not a good reason for the delay in him complaining, and in any event it was reasonable for him to use his statutory review and appeal rights.

  • London Borough of Islington (25 007 753)

    Statement Closed after initial enquiries Allocations 30-Oct-2025

    Summary: We will not investigate Mr X’s complaint the Council refused to award him and his family a higher priority banding and failed to consider their medical needs. This is because there is not enough evidence of fault by the Council to justify investigating.

  • Cornwall Council (25 008 019)

    Statement Closed after initial enquiries Other 30-Oct-2025

    Summary: We will not investigate Mrs X’s complaint about the Council deciding not to take enforcement action. This is because there is not enough evidence of fault.

  • Mid Suffolk District Council (25 008 089)

    Statement Closed after initial enquiries Enforcement 30-Oct-2025

    Summary: We will not investigate Mr X’s complaint about the Council not enforcing against nor pursuing retrospective planning permission from the owner for a development near his property. There is not enough evidence of fault in the Council’s planning enforcement process to warrant us investigating. There is insufficient significant personal injustice caused to Mr X by the matters complained of to justify investigation. We also cannot achieve the outcome he wants.

  • North West Leicestershire District Council (25 008 425)

    Statement Closed after initial enquiries Refuse and recycling 30-Oct-2025

    Summary: We will not investigate this complaint about missed bin collections. This is because the Council has already taken suitable action in response to Mr X’s complaint and there is nothing further we would likely add or recommend.

  • Salford City Council (25 008 956)

    Statement Closed after initial enquiries Other 30-Oct-2025

    Summary: We will not investigate this complaint about how the Council handled Mr X’s care needs. There is not enough evidence of fault to warrant our involvement and we cannot achieve the outcome Mr X seeks. Additionally, part of Mr X’s complaint is late and there are no good reasons for us to exercise discretion to consider it now.

  • Devon County Council (25 008 973)

    Statement Closed after initial enquiries Street furniture and lighting 30-Oct-2025

    Summary: We will not investigate Mrs X’s complaint about street lighting. This is because there is not enough evidence of fault.

  • Cheshire East Council (25 009 124)

    Statement Closed after initial enquiries Refuse and recycling 30-Oct-2025

    Summary: We will not investigate this complaint about the Council’s decision to charge for new bins and garden waste collections. There is not enough evidence of fault by the Council, the claimed injustice is not significant enough to warrant involvement and finally, we cannot achieve the outcome sought by Mr X.

  • North Northamptonshire Council (25 009 663)

    Statement Closed after initial enquiries Trees 30-Oct-2025

    Summary: We will not investigate Mrs X’s complaint about the Council’s liability for damage to her driveway. This is because Mrs X has a legal remedy to pursue the matter through the courts, and it would be reasonable for her to do so

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