Decision search
Your search has 54045 results
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City of York Council (25 010 164)
Statement Closed after initial enquiries Council tax 16-Sep-2025
Summary: We will not investigate this complaint about a Council tax premium because there is a right of appeal to a Valuation Tribunal.
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City of Bradford Metropolitan District Council (25 010 213)
Statement Closed after initial enquiries Council tax 16-Sep-2025
Summary: We will not investigate this complaint about a Council tax premium because there is a right of appeal to a Valuation Tribunal.
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Lancashire County Council (25 012 047)
Statement Closed after initial enquiries Highway repair and maintenance 16-Sep-2025
Summary: We will not investigate Mr B’s complaint that his property has been flooded due to the Council’s failure to provide adequate highway drainage. This is because it is reasonable for Mr B to take the Council to court.
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Peterborough City Council (25 012 109)
Statement Closed after initial enquiries Trees 16-Sep-2025
Summary: We will not investigate Mrs B’s complaint that Council-owned trees damaged her property. This is because it is reasonable for Mrs B to take the Council to court.
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Lewes District Council (25 012 132)
Statement Upheld Allocations 16-Sep-2025
Summary: We will not investigate this complaint about how the Council dealt with Ms X’s application for the housing register. This is because the Council agreed to resolve the complaint by providing a proportionate remedy.
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London Borough of Hackney (25 004 565)
Statement Closed after initial enquiries Council house sales and leaseholders 16-Sep-2025
Summary: We will not investigate this complaint about the application date used by the Council when deciding the complainant’s Right to Buy application. There is no worthwhile outcome achievable from us investigating, and it is reasonable to expect Miss X to use the alternative court remedy available to her.
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Statement Closed after initial enquiries Charging 16-Sep-2025
Summary: We will not investigate Mrs X’s complaint about how the Council gave her late parents a Disabled Facilities Grant (DFG), put a charge against the property, is not waiving the charge, and how it communicated with her about the matter. There is not enough evidence of fault by the Council to warrant us investigating. Investigation of the communications issue would not result in a different outcome.
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London Borough of Hounslow (25 004 580)
Statement Closed after initial enquiries Homelessness 16-Sep-2025
Summary: We will not investigate this complaint about the Council’s decision on a homelessness application. It was reasonable for Ms X to use the review/appeal procedure under the homelessness legislation to challenge the Council’s decision.
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London Borough of Barnet (25 004 629)
Statement Closed after initial enquiries Highway repair and maintenance 16-Sep-2025
Summary: We will not investigate Ms X’s complaint that the Council wrongly decided her company was liable for pavement damage. This is because there is not enough evidence of fault in the Council’s decision-making to justify investigating. The courts are best placed to consider any continuing dispute over liability.
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Leicester City Council (25 005 055)
Statement Closed after initial enquiries Council house sales and leaseholders 16-Sep-2025
Summary: We will not investigate this complaint about the Council’s handling of the complainant’s Right to Buy application. It is reasonable to expect the complainant to use the statutory notice of delay procedure, and ultimately to take the Council to court.