Decision search
Your search has 54045 results
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Leicestershire County Council (25 011 951)
Statement Upheld Special educational needs 17-Sep-2025
Summary: Mrs Y complained about the way the Council dealt with her child, X’s special educational needs and educational provision following a move to its area. We have found fault causing injustice by the Council in failing to: place X temporarily at another school; secure their special educational needs provision; and make suitable alternative provision following the transfer of their Education, Health and Care Plan. The Council has agreed to remedy this by: apologising to Mrs Y and X; and making payments to reflect the distress caused and the impact of the missed education on X.
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Worcester City Council (25 012 169)
Statement Closed after initial enquiries Council tax 17-Sep-2025
Summary: We will not investigate this complaint about council tax banding. This is because we cannot investigate the decision made by the Valuation Office Agency.
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London Borough of Richmond upon Thames (25 005 725)
Statement Closed after initial enquiries Homelessness 17-Sep-2025
Summary: We will not investigate this complaint about the Council’s decision to end its homelessness Relief duty. It was reasonable for Mr X to use his right to have a review of the decision and he has further rights of appeal to the County Court.
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West Sussex County Council (25 005 888)
Statement Closed after initial enquiries Parking and other penalties 17-Sep-2025
Summary: We will not investigate this complaint about the Council’s refusal to extend a vehicle crossing outside Ms X’s property. This is because there is not enough evidence of fault to justify investigation.
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Birmingham City Council (25 006 062)
Statement Closed after initial enquiries Parking and other penalties 17-Sep-2025
Summary: We will not investigate this complaint about a penalty charge notice. This is because it is reasonable to expect Miss X to apply to the Traffic Enforcement Centre to make a late witness statement/statutory declaration.
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Devon County Council (25 006 311)
Statement Closed after initial enquiries Special educational needs 17-Sep-2025
Summary: We cannot investigate Mr X’s complaint about the college named in his daughter’s Education, Health and Care Plan. Mr X has used his right of appeal to a tribunal and so the complaint is outside our jurisdiction.
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Guildford Borough Council (25 006 579)
Statement Closed after initial enquiries Planning applications 17-Sep-2025
Summary: We will not investigate Mrs X’s complaint about how the Council considered a planning application. This is because we do not start an investigation where there is not enough evidence of fault or when an investigation is unlikely to lead to a different outcome.
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Manchester City Council (25 006 610)
Statement Closed after initial enquiries Parking and other penalties 17-Sep-2025
Summary: We will not investigate this complaint about a penalty charge notice and the Council’s use of enforcement agents. This is because Mr X had a right of appeal to the Traffic Penalty Tribunal, and it is reasonable to expect him to have used this. The Council has also considered his request for reasonable adjustments and gave him the opportunity to pay the penalty charge notice directly to them.
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Transport for London (25 006 930)
Statement Closed after initial enquiries Parking and other penalties 17-Sep-2025
Summary: We will not investigate this complaint about a Penalty Charge Notice because it is reasonable to expect Mr Y to appeal to the Traffic Enforcement Centre and the London Tribunals.
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Nuneaton & Bedworth Borough Council (25 007 065)
Statement Closed after initial enquiries Council tax support 17-Sep-2025
Summary: We will not investigate Mr X’s complaint about his claim for a council tax reduction. This is because there is not enough evidence of fault by the Council to warrant an investigation.