Decision search
Your search has 56071 results
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London Borough of Haringey (24 006 128)
Statement Upheld Private housing 06-Mar-2026
Summary: We will not investigate this complaint about how the Council dealt with disrepair in Miss X’s private rented property. There is insufficient evidence of fault to justify an investigation into the Council’s decision not to take enforcement action. We could not achieve a worthwhile outcome by investigating Miss X complaint about the Council not assisting her when her landlord evicted her. The Council provided a sufficient remedy for avoidable time and trouble caused to Miss X by the delay in responding to her complaint.
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London Borough of Enfield (24 023 149)
Statement Upheld Homelessness 06-Mar-2026
Summary: Miss X complained about how the Council handled her homelessness. We found the Council to be at fault because it too long to process her application and did not assist with her homelessness. This caused distress and uncertainty. To remedy this injustice, the Council has agreed to apologise and make a symbolic payment.
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Lincolnshire County Council (25 014 879)
Statement Closed after initial enquiries Child protection 06-Mar-2026
Summary: We will not investigate Ms X’s complaint about how the Council has dealt with her children’s matter. This is because there is not enough evidence of fault to warrant an investigation.
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London Borough of Hillingdon (25 014 979)
Statement Closed after initial enquiries Council tax 06-Mar-2026
Summary: We will not investigate this complaint about the Council’s handling of Mrs X’s council tax. This is because it is reasonable to expect her to appeal about the liability to a Tribunal. The Council closed the council tax account in error. It has taken suitable action to address the injustice, and investigation would not lead to a different outcome.
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Darlington Borough Council (25 015 338)
Statement Closed after initial enquiries Highway repair and maintenance 06-Mar-2026
Summary: We will not investigate Mr X’s complaint about highway maintenance. This is because the courts are better placed to consider the matter.
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Leicester City Council (25 015 497)
Statement Closed after initial enquiries Council house sales and leaseholders 06-Mar-2026
Summary: We will not investigate this complaint about how the Council handled a ‘right to buy’ application. It is reasonable to expect Miss X to use her right to take court action.
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City of Wolverhampton Council (25 015 536)
Statement Closed after initial enquiries Council house sales and leaseholders 06-Mar-2026
Summary: We will not investigate this complaint about a ‘right to buy’ application. Miss X has an alternative legal remedy, and it is reasonable to expect Miss X to take court action.
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Halton Borough Council (25 015 583)
Statement Closed after initial enquiries Licensing 06-Mar-2026
Summary: We will not investigate this complaint about the Council’s enforcement of a site licence for a mobile home park. There is insufficient evidence of fault which would warrant an investigation. It is reasonable for Mr X to seek a remedy with the First-Tier Tribunal to determine his dispute with the site owner.
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Northumberland County Council (25 015 672)
Statement Closed after initial enquiries Planning applications 06-Mar-2026
Summary: We will not investigate this complaint about the Council’s failure to provide information on a planning application. The injustice arising from the Council’s omission is not significant enough to warrant investigation, and we cannot achieve the outcome Mrs X wants.
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Birmingham City Council (25 016 087)
Statement Closed after initial enquiries Other 06-Mar-2026
Summary: We will not investigate this complaint about the Council’s handling of business rates. Most of the complaint is late and there are no good reasons for this. We cannot investigate what happens in a court and we cannot investigate the actions of the Valuation Office Agency. There is not enough evidence of fault in the Council’s more recent actions.