Decision search
Your search has 57901 results
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Statement Closed after initial enquiries Refuse and recycling 07-Jun-2026
Summary: We will not investigate Mrs X’s complaint about the Council’s decision not to consider her complaint about its refuse crew damaging her property via its complaints procedure. This is because there is no sign of fault in the Council’s decision.
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Bury Metropolitan Borough Council (25 024 607)
Statement Closed after initial enquiries Other 07-Jun-2026
Summary: We will not investigate Mr X’s complaint that the Council failed to provide him with inadequate feedback as to why his applications to become a contractor were unsuccessful. This is because there is insufficient evidence of fault causing Mr X a significant injustice.
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Nottinghamshire County Council (25 024 805)
Statement Closed after initial enquiries Child protection 07-Jun-2026
Summary: We will not investigate Miss X’s complaint about the Council’s response to a safeguarding referral raised in relation to her son. This is because there is no sign of fault in the Council’s decision not to consider her complaint whilst there are ongoing court proceedings.
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London Borough of Barking & Dagenham (25 019 450)
Statement Closed after initial enquiries Council tax 07-Jun-2026
Summary: We will not investigate this complaint about Ms X’s council tax. This is because it is late and there are no good reasons for this. Ms X’s more recent complaints have not completed the Council’s complaints procedure.
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London Borough of Southwark (25 020 400)
Statement Closed after initial enquiries Other 07-Jun-2026
Summary: We will not investigate this complaint about a district heating system. For part of the complaint, it would be reasonable for Mr X to seek a remedy in court and for the remainder of it, there is no worthwhile outcome achievable by our involvement.
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Cheshire West & Chester Council (25 020 405)
Statement Closed after initial enquiries Alternative provision 07-Jun-2026
Summary: We will not investigate this complaint about the Council failing to provide alternative provision for Miss X’s child because she has the right of appeal to the Special Educational Needs and Disability Tribunal, and it would have been reasonable for her to use this right.
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Hampshire County Council (25 020 479)
Statement Closed after initial enquiries Child protection 07-Jun-2026
Summary: We cannot investigate Mr X’s complaint about the actions of children’s services. The law prevents us from investigating complaints about the start of court action and what happened in court. Additionally, some of Mr X’s complaint is late. For the remainder, it is reasonable for Mr X to ask the Council for a review.
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Manchester City Council (25 020 521)
Statement Closed after initial enquiries Private housing 07-Jun-2026
Summary: We will not investigate Ms X’s complaint about the Council’s actions relating to reports of hazards in her rented property. There is insufficient evidence of fault to justify an investigation.
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Barnsley Metropolitan Borough Council (25 020 830)
Statement Closed after initial enquiries Cemeteries and crematoria 07-Jun-2026
Summary: We will not investigate Mr X’s complaint about the Council’s handling of concerns he raised about a crematorium employee. This is because the claimed injustice is not significant enough to warrant further investigation and we could not achieve a worthwhile outcome.
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London Borough of Barking & Dagenham (25 002 702)
Report Upheld Allocations 04-Jun-2026
Summary: We found the Council failed to properly explain to Mr X its decision about his priority banding. The Council failed to inform Mr X of his right to request a review of this decision. It then took too long to re-consider its decision when challenged which was fault. The Council was at fault for not carrying out homeless inquiries when informed Mr X’s property was no longer suitable to occupy. It also delayed carrying out an Occupational Therapy (OT) assessment. This has caused Mr X distress, frustration and uncertainty.