Decision search
Your search has 55697 results
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London Borough of Ealing (25 013 355)
Statement Closed after initial enquiries Parking and other penalties 20-Feb-2026
Summary: We will not investigate Mr X’s complaint about the Council’s handling of a Penalty Charge Notice (PCN) and related enforcement action. It is reasonable to expect Mr X to appeal to the Traffic Enforcement Centre and the London Tribunals.
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Cambridgeshire County Council (25 013 619)
Statement Upheld Special educational needs 20-Feb-2026
Summary: We will not investigate Mrs X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Mrs X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
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Statement Closed after initial enquiries Child protection 20-Feb-2026
Summary: We will not investigate this complaint about the conduct of the Chairperson of an Initial Child Protection Conference. Further investigation would not lead to a different outcome and we cannot achieve the outcome Mr X wants.
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Crawley Borough Council (25 017 583)
Statement Closed after initial enquiries Other 20-Feb-2026
Summary: We cannot investigate Ms X’s complaint alleging the Council is allowing trespass by a third party on her land. This is because we cannot investigate complaints about the management of social housing by a council acting as a social housing provider.
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Luton Borough Council (25 017 617)
Statement Closed after initial enquiries Child protection 20-Feb-2026
Summary: We will not investigate this complaint. Mr X does not have parental responsibility, and we cannot consider allegations about staff or disciplinary matters. The law also prevents us from looking at court action or anything that happened in court.
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Warrington Council (25 017 633)
Statement Closed after initial enquiries Transport 20-Feb-2026
Summary: We will not investigate Ms X’s complaint about the Council declining her application for a disabled person’s parking permit. This is because her complaint is late and there are no good reasons why she did not complain sooner.
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Birmingham City Council (25 017 639)
Statement Closed after initial enquiries Council house sales and leaseholders 20-Feb-2026
Summary: We will not investigate this complaint about Mrs X’s ‘right to buy’ application. This is because it was reasonable to expect Mrs X to appeal to the District Valuer about the Council’s valuation of her home.
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Liverpool City Council (25 017 699)
Statement Closed after initial enquiries Private housing 20-Feb-2026
Summary: We will not investigate Mr X’s complaint about the Council not investigating his concerns about damp and mould in his rented property. This is because his complaint is late and there are no good reasons why he did not complain sooner.
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West Sussex County Council (25 017 800)
Statement Closed after initial enquiries Other 20-Feb-2026
Summary: We will not investigate this complaint about the accuracy of the information in the parental assessment before the court. The law prevents us from looking into matters linked to court action or issues dealt with in court. It is reasonable for Miss X to raise this within those proceedings.
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London Borough of Barnet (25 018 360)
Statement Closed after initial enquiries Charging 20-Feb-2026
Summary: We will not investigate Ms X’s complaint about adult social care charges and the Council’s decision to refuse her complaint as late. This is because her complaint about the care charges is late and we have seen no reason why she could not have come to us sooner. We will not investigate the Council’s complaint handling if we are not investigating the substantive issue.