Decision search
Your search has 57871 results
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West Northamptonshire Council (25 022 666)
Statement Closed after initial enquiries Child protection 21-May-2026
Summary: We will not investigate Mr X’s complaint about the Council’s refusal to consider his complaint. There is not enough evidence of fault to justify an investigation.
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Birmingham City Council (25 022 776)
Statement Closed after initial enquiries Allocations 21-May-2026
Summary: We will not investigate Miss X’s complaint about repairs and a housing application banding decision. We have no remit to consider complaints about the Council’s role as a provider of social housing. And it would be reasonable for Miss X to ask the Council to reassess her banding decision.
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Buckinghamshire Council (25 022 942)
Statement Closed after initial enquiries Refuse and recycling 21-May-2026
Summary: We will not investigate Mr X’s complaint about the frequency he can visit a Council household waste recycling site. There is not enough significant injustice to warrant an investigation.
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East Suffolk Council (25 023 023)
Statement Closed after initial enquiries Housing benefit and council tax benefit 21-May-2026
Summary: We will not investigate this complaint about a council tax matter. This is because the is not enough evidence of fault to justify investigating.
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Bolton Metropolitan Borough Council (25 023 241)
Statement Closed after initial enquiries Refuse and recycling 21-May-2026
Summary: We will not investigate Mr X’s complaint about the Council charging for a replacement refuse bin. This is because there is insufficient personal injustice caused to him by the matter to warrant further investigation and it would not be a good use of our limited resources.
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London Borough of Barnet (25 023 581)
Statement Closed after initial enquiries Parking and other penalties 21-May-2026
Summary: We will not investigate this complaint about the enforcement of a Penalty Charge Notice. It is reasonable to expect the complainant to apply to the Traffic Enforcement Centre to seek to regain their appeal rights, and then to appeal to a tribunal.
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Stockport Metropolitan Borough Council (25 025 896)
Statement Upheld Residential care 21-May-2026
Summary: Mr C complains on behalf of his partner, Mr D in relation to his care and support at a care home funded by the Council. Mr C said that faults in medication, lost property and staff attitude led to Mr D’s deterioration and distress for Mr C. We will not investigate this complaint as the care home has admitted fault and taken action to prevent it happening again.
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Manchester City Council (25 027 022)
Statement Closed after initial enquiries Parking and other penalties 21-May-2026
Summary: We will not investigate this complaint about a Penalty Charge Notice for an alleged parking or traffic contravention. This is because it was reasonable for Miss X to use the appeals procedure.
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London Borough of Hounslow (25 027 478)
Statement Closed after initial enquiries Transport 21-May-2026
Summary: We will not investigate this complaint about the Council’s handling of Mr X’s Freedom Pass and Blue Badge applications. This is because there is not enough evidence of fault, in how the Council considered the matter, to justify investigating. Also, further investigation would not lead to a different outcome.
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London Borough of Enfield (25 027 591)
Statement Closed after initial enquiries Parking and other penalties 21-May-2026
Summary: We will not investigate this complaint about a Penalty Charge Notice for an alleged parking or traffic contravention because it is reasonable to expect Mr Y to use the statutory representations and appeals procedure.