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  • Birmingham City Council (24 022 420)

    Statement Closed after initial enquiries Allocations 11-May-2025

    Summary: We will not investigate this complaint about unsuccessful housing applications because there is insufficient evidence of fault by the Council.

  • Birmingham City Council (24 022 432)

    Statement Closed after initial enquiries Allocations 11-May-2025

    Summary: We will not investigate this complaint about unsuccessful housing applications. This is because there is insufficient evidence of fault by the Council.

  • Norfolk County Council (24 022 441)

    Statement Closed after initial enquiries Other 11-May-2025

    Summary: We cannot investigate Mr X’s complaint that a Council officer made false allegations about him. This is because Mr X has commenced court proceedings about these matters placing them outside of our jurisdiction.

  • Walsall Metropolitan Borough Council (24 022 462)

    Statement Closed after initial enquiries Council tax 11-May-2025

    Summary: We will not investigate this complaint about the way the Council processed changes to the complainant’s council tax. This is because there is insufficient evidence of fault causing injustice. We will not investigate the complaint about an alleged data breach because the complainant can contact the Information Commissioner.

  • London Fire Commissioner (24 023 061)

    Statement Closed after initial enquiries Leisure and culture 11-May-2025

    Summary: We will not investigate this complaint about the outcome of the Fire Service’s risk assessment. There is not enough evidence of fault to justify our involvement.

  • Medway Council (24 023 493)

    Statement Closed after initial enquiries Parking and other penalties 11-May-2025

    Summary: We will not investigate this complaint about a Penalty Charge Notice. This is because the complainant could have followed the statutory process and appealed to the tribunal.

  • Dorset Council (25 000 351)

    Statement Closed after initial enquiries Other 11-May-2025

    Summary: We will not investigate Miss X’s complaint that a Council officer made inappropriate comments. This is because there is not enough evidence of fault in the Council’s refusal to investigate while court proceedings are ongoing.

  • Exeter City Council (25 000 903)

    Statement Closed after initial enquiries Other 11-May-2025

    Summary: We will not investigate Mr X’s complaint about the Council’s refusal to submit his questions to a Council meeting. There is no significant injustice, and we cannot achieve the outcome he is looking for.

  • Surrey County Council (25 002 139)

    Statement Closed after initial enquiries Highway repair and maintenance 11-May-2025

    Summary: We will not investigate Mrs B’s complaint that her car was damaged due to the Council’s failure to repair a dangerous pothole. This is because it is reasonable for Mrs B to take the Council to court.

  • London Borough of Southwark (24 021 375)

    Statement Closed after initial enquiries Looked after children 09-May-2025

    Summary: We will not investigate this complaint about the Council’s decision not to regard the complainant as a kinship carer and her granddaughter as a looked-after child. There is insufficient evidence of fault on the Council’s part to warrant investigation.

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