Decision search
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Birmingham City Council (25 030 283)
Statement Closed after initial enquiries Residential care 25-May-2026
Summary: We will not investigate Mrs X’s complaint about how the Council responded to safeguarding concerns in relation to her late mother, Mrs Y’s care. This is because there is insufficient evidence of fault with how the Council made its decision and we could not add to its investigation.
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London Borough of Hackney (25 030 709)
Statement Closed after initial enquiries Parking and other penalties 25-May-2026
Summary: We will not investigate Mr X’s complaint about the Council’s handling of a Penalty Charge Notice. This is because there is not enough evidence of fault by the Council and it was reasonable to expect Mr X to use the statutory representations and appeals procedure as provided in law.
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City of Doncaster Council (25 030 999)
Statement Closed after initial enquiries Transport 25-May-2026
Summary: We will not investigate this complaint about the Council’s handling of Mr X’s Blue Badge application and appeal. This is because there is not enough evidence of fault, in how the Council considered the matter, to justify investigating.
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Transport for London (25 031 019)
Statement Closed after initial enquiries Parking and other penalties 25-May-2026
Summary: We will not investigate this complaint about the Council failing to properly consider that Mr X made an error when paying a congestion charge fine. This is because the law prevents us from investigating the penalty charge notices after his appeal to the Tribunal, and there is not enough evidence of fault in the Councils consideration of mitigation.
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Royal Borough of Greenwich (25 031 627)
Statement Closed after initial enquiries Parking and other penalties 25-May-2026
Summary: We will not investigate this complaint about how the Council dealt with challenges against penalty charge notices. There is no direct link between the Council’s actions and any injustice.
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Maidstone Borough Council (26 000 719)
Statement Closed after initial enquiries Parking and other penalties 25-May-2026
Summary: We cannot investigate this complaint about the Council issuing Mr X with three penalty charge notices. This is because the law prevents us from investigating the penalty charge notices after his appeal to the Tribunal, and there is not enough evidence of fault in the Councils consideration of mitigation.
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Kirklees Metropolitan Borough Council (26 001 802)
Statement Closed after initial enquiries Street furniture and lighting 25-May-2026
Summary: We will not investigate Mr X’s complaint about the Council’s refusal to grant permission to install a dropped kerb or the Council’s decision to charge Mr X to relocate a lamppost outside his home. There is insufficient evidence of fault to warrant an investigation.
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East Sussex County Council (26 001 862)
Statement Closed after initial enquiries Parking and other penalties 25-May-2026
Summary: We cannot investigate this complaint about a Penalty Charge Notice for an alleged parking contravention. The complainant has used the statutory representations and appeals procedure.
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Wiltshire Council (25 020 758)
Statement Closed after initial enquiries Charging 25-May-2026
Summary: We will not investigate Mrs X’s complaint about the Council’s refusal to reconsider care charges made for a person from 2021 to their death in 2023. There is not enough evidence of fault in the Council’s action in refusing to do so to warrant investigation.
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Royal Borough of Windsor and Maidenhead Council (25 020 784)
Statement Closed after initial enquiries Special educational needs 25-May-2026
Summary: We will not investigate this complaint about the Council’s handling of an Education Health and Care plan. This is because it would have been reasonable for the complainant to use her right of appeal to the First-Tier Tribunal (Special Educational Needs and Disability).