Decision search
Your search has 55559 results
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Swindon Borough Council (25 012 374)
Statement Closed after initial enquiries Parking and other penalties 06-Feb-2026
Summary: We will not investigate this complaint about the Council’s failure to consider the complainant’s disability when it refused his challenge to a Penalty Charge Notice. We cannot decide whether the Council breached the Equality Act, this is a matter for the courts. The Council has confirmed it will review the way it considers information about disabilities when it reviews challenges to Penalty Charge Notices. We do not consider that further investigation will lead to a different outcome.
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North Northamptonshire Council (25 012 435)
Statement Closed after initial enquiries School transport 06-Feb-2026
Summary: We will not investigate Mrs X’s complaint about the Council refusing to provide her child with free transport to school. This is because there is not enough evidence of fault by the Council.
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Bournemouth, Christchurch and Poole Council (25 012 464)
Statement Closed after initial enquiries Traffic management 06-Feb-2026
Summary: We will not investigate this complaint about the Council’s management of highway drainage which causes run-off onto Mr X’s property. It is reasonable for him to make a claim against the Council for any damage.
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Suffolk County Council (25 012 578)
Statement Closed after initial enquiries Drainage 06-Feb-2026
Summary: We will not investigate this complaint about the Council’s failure to enforce drainage improvements on a neighbour’s property. There is insufficient evidence of fault which would warrant an investigation. Mrs X could seek a civil remedy in the courts if she believes the drainage poses a risk to her property.
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East Riding of Yorkshire Council (25 012 638)
Statement Closed after initial enquiries Allocations 06-Feb-2026
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.
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London Borough of Southwark (25 014 217)
Statement Closed after initial enquiries Council tax 06-Feb-2026
Summary: We will not investigate this complaint about the Council’s handling of council tax billing and a liability decision. This is because it is reasonable for Mr X to use his appeal right to the Valuation Tribunal Service. Nor will we look at the remainder of Mr X’s complaint because the Council has corrected the error, apologised and offered symbolic financial remedy, therefore further investigation would not lead to a different outcome.
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London Borough of Ealing (25 014 707)
Statement Closed after initial enquiries Parking and other penalties 06-Feb-2026
Summary: We will not investigate this complaint about a penalty charge notice. This is because there is not enough evidence of fault to warrant further investigation.
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Cambridgeshire County Council (25 014 712)
Statement Closed after initial enquiries Transport 06-Feb-2026
Summary: We will not investigate Mr X’s complaint that the Council refused his application for a blue badge. This is because there is insufficient evidence of fault by the Council to warrant us investigating.
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London Borough of Islington (25 014 753)
Statement Closed after initial enquiries Trees 06-Feb-2026
Summary: We will not investigate Mrs X’s complaint that her property has been damaged by a Council-owned tree. This is because it is too late for us to investigate what happened more than 12 months before Mrs X brought her complaint to our attention. There is also not enough evidence of fault in the Council’s handling of this issue in the last 12 months.
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West Northamptonshire Council (25 014 823)
Statement Closed after initial enquiries Council tax 06-Feb-2026
Summary: We will not investigate this complaint about council tax recovery action. This is because there is not enough evidence of fault by the Council.